Support specialist

The Masiello Group
Merrimac, MA Full Time
POSTED ON 7/25/2024 CLOSED ON 7/28/2024

What are the responsibilities and job description for the Support specialist position at The Masiello Group?

Description : Overview : The Masiello Group is committed to providing a unique level of support to our real estate agents.

Are you the right candidate for this opportunity Make sure to read the full description below.

At the heart of our agent support system is our Business Support Specialist Team.

With 30 offices and 4 states companywide, the Business Support Specialist role is an extremely dynamic role bridging from administrative work to technical support to marketing among many other things.

You will be the first face clients see when they step foot into one of our offices, thus setting the tone for their overall experience with our award-winning company.

This position would be working primarily out of the Dover office with travel 2-3 times a week to either Durham, Hampton, Portsmouth, Wells ME and Sanford ME.

Benefits of working at The Masiello Group : Unlimited Paid Time off12 Paid HolidaysMedical with company-paid HSADental and Vision Insurance 401(k) Plan company matchVoluntary Critical Illness, Accident, Long-Term Disability and Life / AD&D Insurance plansMedical flexible spending / dependent care accountsResponsibilities / Duties : Provide top-notch in-office administrative support for the Sales Director and agents.

Greeting agents and clients, answering phones, scheduling appointments, ordering office supplies.Review listing and transaction files for accuracy and completion using back-office platforms.

Assist agents with their client transaction and lead management system.Set up agent business pages on social media platforms.

Design and distribute digital and print marketing materials.Process onboarding paperwork for new Realtors.Troubleshoot common IT questions for your office and agents laptops, mobile devices, printers.

Teaching! Here is one more place you shine! Being in front of your agents whether they are freshly onboarded, looking for a 1 : 1 how to, or making a presentation at regularly scheduled staff meetings.

Exhibiting a high amount of integrity, professionalism, and confidentiality.

You strive to make everyone around you successful, and you love variety and challenges.Regular travel to other offices in the region required.

Requirements : Previous experience with Canva platform and social media / marketingExperience in the real estate industry preferredExperience with Microsoft suite Excellent written and verbal communication skillsStrong organizational skills and the ability to multi-task in a fast-paced, deadline driven environmentAttention to detail, a mustAbility to thrive in a team environment and work well with othersCompensation details : 22-25 Hourly WagePI68d7039002b5-26289-34571628

Last updated : 2024-07-25

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