Receptionist

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.

This is a great opportunity to join our team that supports our large entertainment and media client in Seattle. We are looking for someone who is professional, has great communication skills and has a passion for customer service. In this role, the Receptionist will be the first impression to employees and guests visiting the office and will perform all front desk and reception tasks. Additionally, as part of our Facilities Team, the Receptionist will assist with other various office tasks as needed.

Essential Duties and Responsibilities:

• Greets Clients, vendors, job applicants, employees from other locations and other visitors with a high degree of professionalism and courtesy.
• Answering incoming calls and directing those calls to the proper parties. Calls must be answered in four rings or less.
• Greet and direct visitors and guests.
• Administrative tasks involving MS Office Suite
• Announce to employee that their guest(s) have arrived.
• Log all guests and visitors in and out of the visitors system.
• Manage scheduling of all conference room reservations.
• Assist with the set-up of audio/visual conferencing, etc.
• Order office supplies and manage for when replenishment is needed.
• Provides general administrative and clerical assistance.
• Maintains safe and clean lobby area.
• Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list.
• Other duties as assigned.

Qualifications:

• Minimum 2 years customer service experience.
• Experience as a receptionist in a corporate environment desired.
• 2-3 years' experience with Microsoft Office Software (Word, Excel, Outlook).
• Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
• Exhibits superior verbal communication and phone skills.
• Exhibits exceptional customer service skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Proven ability to remain calm under pressure; resilient.
• Sound judgment and problem-solving ability.
• Able to appropriately handle confidential and highly sensitive material.
• Demonstrated ability to be flexible and adapt to an ever-changing work environment.
• Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
• Operates multiple-line telephone and routes calls to the appropriate person or location within the office.
• Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers.

WATCH Where Service Matters:

Salary : $23