Workplace Ambassador $24.75/hr!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.

Description:

We're building a workplace that is a manifestation of our culture and brand: personal, dynamic and an instrument for technological innovation and efficient collaboration. As the workplace ambassador, you'll make the most of our hyper growth environment by being a constant resource for our employees. This is a unique hybrid role of workplace office support.

Responsibilities:

●Highly visible role as point of contact for all incoming persons, employees, guests and vendors.

●Ability to address all office related questions.

●Create a positive, professional and concierge environment when greeting all persons.

●Ensure visitors are comfortable, and ensure employees are aware of guest arrivals.

●Liaison with key stakeholders (executive administrative staff, recruiting, etc) for VIP and candidates.

●Direct front of the house concierge staff (janitorial).

●Oversee & dispatch workplace work order management (help desk ticket) system & internal customer support (zendesk)

●Extension of multiple teams (workplace, IT, admin, etc) for special projects as needed.

●Coordinate logistics for events and meetings.

●Assist with procurement and organization (office supplies, swag, etc).

●Take responsibility for the quality of the workplace - tidiness and cleanliness of the entire office space.

●Proficient in the use of common business software programs (Mac, google, gmail, google cal).

Primary competencies or non-negotiables:

Operational

• All employees conduct themselves in an honest, ethical & professional manner.
• All employees meet training standards and requirements.
• All employee relations are managed appropriately.

Leadership

• Lead
• Assume ownership for our company's success.
• Promote and embody our culture, values and beliefs with passion.
• Take ownership of issues & seek solutions.
• Take responsibility & do the right thing.
• Project energy and enthusiasm.
• You are part of a team and have a responsibility to everyone on it.

Qualifications:

Experience:

•Minimum 3 years customer service related experience

•Passion for helping others

•GSuite and Mac experience preferred

Additional qualifications:

●Excellent oral and written communication skills.
●Ability to work in a team-oriented environment and to help identify and resolve problems.
●Ability to interact effectively with internal and external customers and to ensure compliance with fair employment practices. Excellent interpersonal skills and a professional and pleasant demeanor.
●Ability to perform multiple tasks simultaneously in an efficient and professional manner.
●Ability to be resourceful.
●Ability to lift up to 40 lbs. With a team member be able to move 12 or less rolling work tables and move less than 30 chairs for a room reset.
●Adaptable and quick to change (cross training, sessions, overviews, etc.).

WATCH Where Service Matters:

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