New Home Sales Assistant

WEEKEDS REQUIRED MUST WORK SATURDAY AND SUNDAY

This position is not intended for realtors.

We are looking for an energetic and personable individual to join our team. Someone with strong customer service skills and can communicate professionally.

Key Responsibilities:

• Can perform light maintenance work.
• Maintain a professional, yet friendly, atmosphere in the New Home Sales Office and other areas where prospective homeowners and guests congregate;
• Aids the team effort in every way possible & acts in the best interest of the company;
• Flexibility with schedule for customers and/or company needs;
• Be able to professionally communicate over the telephone, email and in person with customers, staff and vendors;
• Communicates with marketing regarding maintenance and/or replacement of signs & flags in addition to updates on website, etc.;
• Manage and inspect your “store front” (approach into community, clubhouse, New Home Sales Center, models, etc) on a regular basis;
• Open New Home Center and Models daily;
• Complete Maintenance Sheet and email weekly to Director of Sales, Project Manager and Warranty;
• Answer phones;
• Meet & greet customers;
• Assist in filling out guest registration form and insure accuracy/completeness of information;
• Knowledge of Minto computer operating systems and CRM;
• Enter new guest registrations/Update existing registrations in CRM and insure accuracy and thoroughness of information;
• Type, File, Fax, Print, Copy documents as needed;
• Update Reports and calendars
• Keep track of Sales & Traffic Reports daily and monthly;
• Set-up and maintain contract packages;
• Process contracts, deposits, addendums, rescissions, change of address forms, etc.;
• Mail cards/letters/updates to clients;
• Order and keep track of office supplies, collateral print work, water & coffee supplies, etc.;
• Maintain copies of documents (contract paperwork, floor plans, building plans, model disclaimers, etc.);
• Assemble and maintain adequate supply of all market collateral;
• Receive and log deposits;
• Open/distribute mail;
• Email Traffic Reports at end of every business day;
• Conduct Community overview/presentation to customers if New Home Sales Professional is unavailable;
• Maintain records of rotation for sales agents (walk-ins, call-in, realtor previews and internet);
• Keep Director of Sales informed with daily office activities;
• Other duties within the scope, spirit and purpose of the job, as requested by management.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift

Work Location: In person

Salary : $20 - $57,400