What are the responsibilities and job description for the Medical Office Specialist position at The Mom Project?
We are a nonprofit organization seeking a Medical Office Specialist to deliver outstanding support to our patients and assist in managing front office operations. This position joins a team of 2.
The ideal candidate will have excellent written and verbal skills, will adapt easily to change in a fast-paced environment, will be detail-oriented with a talent for accuracy, will genuinely enjoy helping others, will smile easily and often, will want to learn new skills, and will excel at accomplishing tasks. This is a 32-hour, 4-day week (off Fridays), full-time position with benefits.
Responsibilities: This position involves a variety of tasks including but not limited to:
Answering calls from providers and patients regarding our services patiently and pleasantly.
Calling patients to schedule appointments.
Coordinating with other medical offices and patients on referrals to our clinic.
Using software to schedule patients' appointments.
Sending reminder emails and texts for patients' appointments.
Monitoring and managing multiple email inboxes.
Creating weekly reports on tasks accomplished.
Updating contacts and data in Salesforce.
Requirements:
Excellent verbal and writing skills.
Proficient in Microsoft Outlook and Microsoft Word.
Experience with Adobe Premiere Pro and Salesforce is a plus.
The ideal candidate will have excellent written and verbal skills, will adapt easily to change in a fast-paced environment, will be detail-oriented with a talent for accuracy, will genuinely enjoy helping others, will smile easily and often, will want to learn new skills, and will excel at accomplishing tasks. This is a 32-hour, 4-day week (off Fridays), full-time position with benefits.
Responsibilities: This position involves a variety of tasks including but not limited to:
Answering calls from providers and patients regarding our services patiently and pleasantly.
Calling patients to schedule appointments.
Coordinating with other medical offices and patients on referrals to our clinic.
Using software to schedule patients' appointments.
Sending reminder emails and texts for patients' appointments.
Monitoring and managing multiple email inboxes.
Creating weekly reports on tasks accomplished.
Updating contacts and data in Salesforce.
Requirements:
Excellent verbal and writing skills.
Proficient in Microsoft Outlook and Microsoft Word.
Experience with Adobe Premiere Pro and Salesforce is a plus.
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