Human Resources Manager

The ONE Group Hospitality

 The ONE Group Hospitality is an international restaurant company that develops and operates upscale and polished casual, high-energy restaurants and lounges and provides hospitality management services for hotels, casinos, and other high-end venues both nationally and internationally. The ONE Group’s focus is to be the global leader in Vibe Dining and its primary restaurant brands are:

 ·         STK, a modern twist on the American steakhouse concept with restaurants in major metropolitan cities in the U.S., Europe, and the Middle East, featuring premium steaks, seafood, and specialty cocktails in an energetic upscale atmosphere.

·         Benihana, a leading operator of highly differentiated experiential brands that owns the only national teppanyaki brand in the US. The Company also franchises Benihanas in the U.S., Caribbean, Central America, and South America.

·         Kona Grill, a polished casual, bar-centric grill concept with restaurants in the U.S., featuring American favorites, award-winning sushi, and specialty cocktails in an upscale casual atmosphere.

·         RA Sushi, a Japanese cuisine concept that offers a fun-filled, bar-forward, upbeat, and vibrant dining atmosphere with restaurants in the U.S. anchored by creative sushi, inventive drinks, and outstanding service.

·         ONE Hospitality, The ONE Group’s food and beverage hospitality services business, develops, manages, and operates premier restaurants and turnkey food and beverage services within high-end hotels and casinos currently operating venues in the U.S. and Europe.

Summary: 

The HR Manager will serve as the primary point of contact for employee relations matters. This role is responsible for developing resolutions to employee relations issues by providing advice, research (including investigations) and guidance to management and employees, while ensuring compliance with policies, and applicable laws and regulations.

 Duties and Responsibilities:

 ·         Provides coaching and counseling to employees and Management to resolve employee relations matters. including policy interpretation and application, conflict resolution, performance management, progressive discipline, grievance, and termination processes and practices.

·         Reviews and provides coaching on properly documenting employees

·         Addressing complaints from employees

·         Leads thorough and timely investigations, traveling to locations as needed. Documents and communicates recommendations and outcomes as appropriate.

·         Maintains proper electronic and paper records regarding all employee relation situations

·         Consults with VP of Human Resources as appropriate, and/or as directed by the CEO on personnel matters

·         Provides information to management and employees on counseling, benefits and other services and programs available to them

·         Handles all benefit inquiries to ensure quick, equitable, courteous resolution

·         Reviews and analyzes system-wide employee and operational statistics for HR compliance-related concerns, complaint investigations, grievances, external charges, turnover, and employee engagement to identify trends and areas of potential escalation, and recommends interventions, as appropriate.

Other Duties

·         Reviews and makes recommendations to Executive Management for improvement of Company's policies, procedures, and practices on personnel matters.

·         Provides HR leadership and guidance to managers and employees in the areas of employee relations, compensation, performance management, goal setting, coaching, and organizational development.

·         Maintains knowledge of industry trends and employment legislation and ensures compliance with Federal and State legislation pertaining to all personnel matters.

·         Participates in administrative staff meetings and attends other meetings and seminars.

·         Supports HR projects as needed or as required by HR leadership

 Qualifications:

·         Bachelor’s degree and/or prior work-related experience required

·         3 years of HR experience

·         Professional Human Resources Certification preferred

·         Previous experience in the restaurant/hospitality industry a plus

·         Bilingual in English and Spanish a plus

 Knowledge and Skills:

·         The ability to engage in reasoned dialogue on all issues, be flexible, and affect change.

·         Ability to coach and partner effectively with business leaders to meet business objectives

·         Strong employee relations skills and talent management experience

·         Robust clients focus with outstanding judgment, critical thinking, and verbal and written skills.

·         Solid organizational skills and attention to detail

·         Professional and well organized

·         Knowledge of Microsoft Office products

·         Ability to travel to company locations as needed

The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies)

•         Medical

•         Dental

•         Vision

•         Group Life and Disability

•         Group Accident Insurance

•         Group Hospital Indemnity Insurance

•         Group Critical Illness Insurance

 The company offer the following benefits to all employees regardless of position or status

• Paid Sick Time
• Employee Assistance Program (EAP)
• Dependent Care Benefit
• Employee Dining Discounts
• Traditional and Roth 401K Plan
• Pretax Commuter Benefits

This organization participates in E-Verify

Esta organización participa en E-Verify