Sr. Account Manager

Title: Senior Account Manager

Department: Accounts

Reporting to: VP of Client Services

Location: Remote

Employment type: Full Time

WHO WE ARE

MAS relentlessly pursues innovations and solutions that WOW to make lasting impressions for your brand. It’s the carefully considered colorful stage, content that teases new products and delights the viewer, that virtual platform that makes you feel like you are in the room together, and a customized pizza arriving at your door just in time for the show (seriously). We are obsessed with delivering MORE impactful and MORE magical moments that drop jaws, leave guests ecstatic, and give your brand the spotlight it deserves.

WHAT WE ARE LOOKING FOR

An experienced Sr. Account Manager to handle the day-to-day of major B2C & B2B brands in the social-digital space. The Sr. Account Manager helps our organization drive the development of content and event programming, which will enable our client to bring its values and mission to life. 

This Sr. Account Manager helps lead our customer-facing operational organizations while partnering with internal Production teams to build robust and lasting client relationships. Serves as the central point of contact for clients for all issues, status questions, and level problem-solving. The role provides feedback to both internal and external customers on strategy and operational efficiencies. Conduct quarterly reviews with senior management and serve as the escalation point for any critical issues identified by the team and clients 

The Sr. Account Manager will work closely with Strategy, Creative & Production teams to develop, plan, and implement our client‘s experiential and marketing strategy and will report to the VP of Account Services.

ESSENTIAL RESPONSIBILITIES 

The Sr. Account Manager is the day-to-day contact for our clients and manages internal and external comms, in addition to:

• Account Managers will be responsible for advancing the production of events as requested by event brief and client.
• Account Managers to participate in weekly calls with the client.
• Account Manager to conduct site visits and onsite meetings with clients as needed.
• Account Manager to provide estimates for events and reconcile estimates post-event with Production
• Track event budgets on a regular basis
• Update Account Director weekly on the status of new and existing projects
• Learn the MAS narrative for MAS clients
• Manage new business and RFP requests for new projects
• Participate in new business pitches/leads/brainstorms
• Problem-solving and troubleshooting issues across teams in a supportive manner, and being an active team member who contributes to the growth of the Company.

COMPETENCIES

• PROACTIVE & SELF-MOTIVATED A MUST!
• Client Management & communications
• Experience managing Experiential activations, campaigns, and projects.
• Time Management Skills
• Task/project management
• Customer Focus
• Presentation Skills
• Ethics, Integrity, Values
• Transparency & visibility

YOU SHOULD HAVE

• You should have a background in IRL events, virtual events, & content generation. 
• Ability to analyze data, identify trends, and present important findings (both quantitative and analytic skills) and then apply to future events.
• Excellent project management and multitasking skills.
• Exceptional writing skills, with an editorial point of view for what is right for a platform’s brand and voice.
• 6 years in Experiential Events 
• 6 years managing Accounts 

WHAT YOU CAN EXPECT IN RETURN

• Full-time position
• Structured opportunities for career advancement
• Health and Dental Insurance
• Healthcare Reimbursement Accounts such as HSAs and FSAs
• 401K with employer match
• Flexibility in work schedules
• Commuter transit assistance
• Paid Time Off and Holidays
• Free technical skills development classes

How We’ll Take Care Of You

Our job titles may span more than one career level. The salary for this role is between $80,000 and $100,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.

Travel Requirements

Around 25% of the time, domestic

Other Duties and Acknowledgement

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. Duties, responsibilities and activities may change at any time with or without notice.  This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Opus/Tencue/MAS does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Like everyone else across the US and around the world – Opus/MAS/Tencue has and continues to monitor the on-going spread of COVID-19 – with the health and safety of both our teams and clients as a number one priority. Opus/MAS/Tencue implemented a policy that requires all employees (with limited exceptions) to be fully vaccinated and provide proof of vaccination prior to employment.

#LI-Remote

Salary : $80,000 - $100,000