What are the responsibilities and job description for the Remote Bilingual Customer Service Rep position at The Panther Group?
**Must be a resident of Massachusetts**
The Panther Group is looking for a talented and reliable Remote Bilingual Call Center Representative. This is a long-term contract to hire role with room for growth! The position is 100% remote after training onsite. This opportunity is moving FAST... apply now!
Remote Bilingual Call Center Representative Responsibilities:
- Field of a high volume of inbound calls and assign calls to the appropriate department
- Actively listening to customers and handling their requests in a kind and professional manner
- Respond to member inquiries in a timely fashion
Remote Bilingual Call Center Representative Skills & Requirements:
- **Residency in MA Required**
- **Must be bilingual in English and Spanish"
- 6 to 12 months of relevant experience
- Strong computer and telephone skills
- Strong multi tasking skills, able to navigate multiple systems
- Able to accurately input data and documentation
#INDPROF
Job Type: Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Remote
Experience:
- remote work: 1 year (Required)
- Customer service: 3 years (Required)
Language:
- Spanish (Required)
Location:
- Massachusetts (Required)
Work Location: Remote
Salary : $20
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