Program Manager

The Pantry
Seattle, WA Full Time
POSTED ON 8/8/2022 CLOSED ON 2/7/2023

What are the responsibilities and job description for the Program Manager position at The Pantry?

COMPANY DESCRIPTION
The Pantry is a gathering place that builds community through food, classes, and shared stories. We believe in cultivating relationships, supporting an equitable food system, creating inspiring food careers, and engaging in joyful eating. We do many things: cooking classes that focus on traditional food crafts and techniques, five-course family-style dinners, culinary camps for the kids, power lunches for makers who are itching to enter the food industry, and cookbook-club potlucks, where we pick a cookbook that we’re excited about and invite everyone to cook from it. Basically anything we can think of to get our neighbors around the table, breaking bread and building community.

JOB DESCRIPTION

Job Summary:

- Work with internal teams to manage project workflows for event programming, including in-person and virtual cooking classes and community dinners.

- Support Instructors to ensure successful events, including managing class development timelines, organizing class content, and finalizing class documents.

- Participate in the onboarding and support of new and visiting chefs to grow a team of in-person and virtual cooking instructors that are knowledgeable, capable, and exude the Pantry brand personality: fun, quirky, charming, & community-oriented. In-person training with new instructors to help them with their class docs, flow, quantities, and scaling.

- Oversee the procurement and inventory tracking systems for all programming.

- Lead weekly class planning meetings, take detailed notes, and manage agenda.

- Assist classes and provide real-time feedback to Chef Instructors. Support the guests and instructor to encourage community and ensure a smooth event. Help cook food, serve meals, and wash dishes.

- Attend bi-weekly Task Force meetings and work with the Community Outreach Coordinator to provide support where events overlap with docs and ordering.

- Participate in the recruiting, hiring, reviewing, and termination of assistants and instructors.

- Support, coordinate, and evaluate the activities of Instructors, Docs team, and Ordering team.

- Oversee cost analysis for classes and dinners.

- Support staff management by being aware of issues with staff and communicating staff needs to the management team.

Administrative and Self-management:

- Meet deadlines necessary for Ordering, Docs, and Class release.

- Arrive on time for assigned shifts.

- Maintain valid Food Handlers and MAST permits.

- Excellent verbal and written communication skills.

- Proficient in Google Workspace or related software.

- Ability to effectively train and manage others.

- Ability to function well in a high-paced and at times stressful environment.

- Ability to work quickly and efficiently.

- Ability to work well independently as well as part of a team.

- Ability to maintain personal hygiene.

Physical Requirements:

- Prolonged periods of sitting, standing, and working in a kitchen.

- Exposure to heat, steam, and cold present in a kitchen environment.

- Must be able to lift up to 25 pounds at times.

- Must be able to work late nights and early mornings as needed.

- Manual dexterity to cut and chop foods and perform other related tasks.

Timeline and Schedule:

- Flexible start date between late September and early October.

- The work week for this position is 40-hours, with Friday and Saturdays off. The times vary depending on when classes and dinners are running, but you can plan to be in the kitchen about 3-4 days a week and have 1-2 days per week to work on your admin projects at home.

Pay:
- This is a full-time position with a salary of $67,000-72,000 depending upon experience. The Pantry provides retirement benefits, a healthcare plan option, 3-weeks paid time off, and parental leave. Bonus: so much good food!

Minimum Requirements:
- Experience within the food industry
- Project Management experience
APPLICATION INSTRUCTIONS
Please include a resume, cover letter, and references.

DEADLINE: August 26, 2022

Job Type: Full-time

Pay: $67,000.00 - $72,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Seattle, WA 98117: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Events management: 1 year (Preferred)

Work Location: One location

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