What are the responsibilities and job description for the FULL-TIME CUSTOMER SERVICE position at The Patten Group, LLC?
FULL-TIME CUSTOMER SERVICE
Fast-paced, growing office in Auburn Hills looking for full-time customer service representative. Responsibilities to include, answering phones, order entry, order follow-up and light shipping. High level of customer contact via phone or email. Skills needed for the position: organized, able to prioritize multiple tasks, team player and flexible. Candidate must have great phone skills and be customer service oriented. Hours are 8:30-5, Monday-Friday. Health insurance and 401k available. Pay rate $16/hour.
Knowledge & Experience
- Thorough knowledge of printers, fax machines, and scanners.
- Office experience a must.
- Proficiency in Microsoft Office.
Personal Attributes
-Positive Attitude
- Ability to make sound and logical judgments.
- Good understanding of the organization’s goals and objectives.
- Strong interpersonal, written, and oral communication skills.
- Ability to prioritize and execute tasks in a time-sensitive environment.
- Ability to present ideas in a user-friendly language.
- Highly self-motivated individual.
- Keen attention to detail.
- Strong data entry skills.
- Proven analytical and problem-solving abilities.
- Strong customer service orientation.
- Able to work independently with some direction.
- Capable of following written instructions and documented procedures.
- Experience working in a team-oriented, collaborative environment.
- Keeps commitments and promises; demonstrates courage to present and hear the truth and acts in best interest of the company, customer and team.
Applications will be accepted until May 13, 2022
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Auburn Hills, MI 48326: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location