Branch Manager

Job Description

TITLE: Branch Manager-Marion, KY

REPORTS TO: Vice President, Branch Administration

Position Summary

We are seeking a Branch Manager for our Marion, KY Sales Centers. We are a locally owned community bank with strong ties to our community.

This position is responsible for managing, leading, and directing all aspects of branch operations and branch performance. Supports the marketing and promotional efforts of the Bank and works with Executive Management to develop and achieve branch goals. Responsible for creating a climate that delivers an exceptional experience for both customers and employees. Responsible for maintaining a welcoming environment and a professional atmosphere.

Ensures the branch office is clean and well-maintained. The Branch Manager should be able to effectively perform all branch office duties and responsibilities. Demonstrates teamwork through positive interaction and cooperation with fellow employees, members of management and other branches and departments.

Primary Responsibilities

• Responsible for training, coaching, motivating, and developing all branch team members.
• Provides leadership to branch staff through effective delegation and communication. Responsible for building a cohesive team and fostering positive open communication with branch team members.
• Works with staff to establish individual performance goals and effectively communicates branch goals and objectives.
• Ensures that individual and branch goals are met or exceeded.
• Organizes, schedules, and distributes workload to ensure staffing levels are sufficient to meet customer needs.
• Provides on-going feedback on employee performance both formally and informally.
• Conducts annual performance appraisals.
• Identifies performance problems and partners with Human Resources to formulate and implement corrective action as needed.
• Maintains an expert knowledge of financial products and services offered by the Bank.
• Promotes an enthusiastic sales/service culture and models exceptional customer service.
• Ensures the adherence to all internal policies and procedures. Maintains compliance with Federal and State laws and regulations set forth by all regulatory agencies.
• Assists customers in establishing accounts as needed.
• Originates and closes consumer and commercial loans according to established policies and procedures.
• Collect delinquent accounts and track and report collection activities.
• Identifies cross-sell opportunities and cross sells products and services to customers based on their needs.
• Assists customers with more complex customer service issues and with any sensitive or difficult issues.
• Performs such duties as may be required from time to time for overall management and operation of the Bank.

The above statements are intended to describe the general nature and level of work being performed by individuals

assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Additional Responsibilities

• Participates in Bank special projects and initiatives.
• Represents The Peoples Bank at Bank events and in the community.
• Calls on existing or prospective customers to develop new business and to retain or expand existing relationships.

Educational/Experience Requirements

• Bachelor’s Degree in a related field.
• Minimum of five years of related experience in the banking/financial services industry.
• Minimum of three years of consumer and commercial banking experience.
• Minimum of three years of managerial or supervisory experience.
• Equivalent work experience may be substituted for education requirement.

Qualifications

• Excellent interpersonal, verbal, and written communication skills.
• Excellent customer service, problem solving, decision-making, and relationship management skills.
• Strong practical knowledge of banking and lending products, policies, procedures, and regulatory guidelines.
• Strong leadership skills with the ability to motivate and/or influence others.
• Solid technology skills that include Microsoft Office products and Bank software applications.
• Flexibility to work evening or weekend hours as needed.
• Ability to work various schedules and on Saturdays as needed.
• Ability to travel to other branches as needed.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk, or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move 20-35 pounds and occasionally lift and/or move up to 80 pounds.

This position description does not create an employment contract, implied or otherwise, other than an “at

will” employment relationship.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $45,000 - $60,000