Loan Operations Assistant

Job Description

TITLE: Loan Operations Assistant

REPORTS TO: Loan Operations Manager

Position Summary

A Loan Operations Assistant is responsible for processing loan documents, maintaining insurance files, completing loan files, filing liens and mortgages, appraisals, and various other administrative duties. This position assists loan officers in the administration of both new and existing loans and will assist customers with questions regarding their loan and resolve routine issues.

Primary Responsibilities

• Book loans to the core processor with accuracy and completeness.
• Order and review appraisals for loan officers.
• Review loan files for accuracy in a timely manner and communicate with the loan officers on any items needed for the file.
• Ensure that any insurance required, as a condition of the loan, is in place and is sufficient in amount and type of coverage.
• File and maintain documentation files for security agreements, titles, mortgages, and UCC’s.
• Prepare tickets and disbursement checks for loans.
• Maintain tickler files for missing or pending information.
• Handle all maintenance duties as assigned.
• Pull paid notes/collateral and file for assigned loan officers.
• Scan loan documents to archival system.
• Review previous day loan transactions for errors and make documented efforts to correct any deficiencies as they become apparent.
• Assist customers and answer inquiries, including information regarding loan payments, balances, and pay-off amounts.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Additional Responsibilities

• Performs Teller transactions as needed.
• Keeps abreast of changes in policies and procedures, standards and regulations applicable to the Bank and the lending environment. Understands and applies local, state, and federal regulations related to processing consumer and commercial loans.
• Notarize documents when authorized or required.
• Performs any other related duties as required or assigned.
• Ability to work various schedules and on Saturdays.
• Represents The Peoples Bank at Bank events and in the community.

Educational/Experience Requirements

• Associate degree in a related field.
• One to three years of experience in banking or a related field preferred.
• Equivalent work experience may be substituted for education requirement.

Qualifications

• Excellent interpersonal, verbal, and written communication skills.
• Excellent customer service, problem solving, decision-making, and relationship management skills.
• Ability to multi-task in a fast paced environment.
• Ability to handle changing priorities and workload.
• Strong attention to detail.
• Proficient in Microsoft Word and Excel.
• High level of integrity and confidentiality required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk, or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move 20-35 pounds and occasionally lift and/or move up to 80 pounds.

This position description does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

The Peoples Bank is an Equal Opportunity Employer

Job Type: Full-time

Pay: $14.00 - $18.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Glasgow, KY 42141: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $14 - $19