What are the responsibilities and job description for the Host/Hostess position at The Pressroom Restaurant?
Job Overview:
We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service.
Responsibilities:
- Greet guests with a warm welcome and seat them accordingly
- Assist in managing reservations and waitlists
- Provide guests with menus and ensure they are attended to promptly
- Maintain cleanliness and organization of the host stand and lobby area
- Assist in coordinating with servers and kitchen staff to ensure smooth service
- Handle guest inquiries and resolve any issues or complaints
Experience:
- Prior experience in a customer service role, preferably in a hotel or food service environment
- Strong communication skills to interact effectively with guests
- Knowledge of Aloha POS or similar restaurant management software is a plus
- Ability to work well under pressure in a fast-paced environment
- Understanding of guest relations and hospitality practices
Join our team and be part of creating memorable experiences for our guests!
Job Type: Part-time
Pay: $8.00 - $11.00 per hour
Ability to Commute:
- Lancaster, PA 17603 (Required)
Work Location: In person
Salary : $8 - $11