Manager, Regional Urgent Cares (Honolulu, HI)

We are, and always will be, dedicated to improving the health of Native Hawaiians and all of the people of Hawai‘i.

The Queen’s Health System began with a single hospital in 1859 founded by Queen Emma and King Kamehameha IV to provide health care and healing. We now have four hospitals and more than 70 preventive, specialty health care locations and labs throughout the Pacific region.

Our caregiver team includes more than 8,000 employees and over 1,400 physicians networked throughout Hawai‘i and the Pacific Basin.

We’re collaborators who care. We listen to and learn from each other to ensure that our patients benefit and our communities blossom.

If this sounds like an ideal place for your career to grow, we hope you’ll join our ‘ohana!

I. JOB SUMMARY/RESPONSIBILITIES:

• Responsible for guiding/overseeing day-to-day business and clinical operations of a regional network of urgent care and virtual urgent care clinics and services which may include, but is not limited to functions related to human resources, finance, logistics, compliance and staff development.
• Strives to achieve The Queen’s Health System (QHS) priorities of the highest quality of care, growth in patient population, excellence in access and patient experience and appropriate medical management.
• Develops urgent care clinical programs and ensures quality of care and continuity for patients and families.
• Works as a collaborative member of the management team, including building a professional partnership within the Ambulatory Services Division and QHS’s leadership team and other entities.

II. TYPICAL PHYSICAL DEMANDS:

• Essential: finger dexterity, seeing, hearing, speaking.
• Continuous: sitting, static gripping of an object for prolonged periods.
• Frequent: walking.
• Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object.
• Operates computer, calculator, telephone, fax and printer.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.
• Work environment is fast paced and may be stressful.
• Frequently works on multiple tasks and priorities at any given time.

IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:

• Bachelor’s degree in Business, Healthcare Management or related field.
• Master’s degree in Business, Healthcare Management or related field preferred.
• Current Hawaii State license as a Registered Nurse preferred.

B. EXPERIENCE:

• Minimum three (3) years progressive supervisory or leadership experience in a health care setting, medical office, or clinic environment.
• Experience to demonstrate the following:
• o Solid knowledge of electronic medical record (EMR) and/or other information systems functionality including access and maintenance of system controls.o Strong leadership, facilitation, and project management skills.o Skill in dealing with multi-disciplinary teams and an appreciation in working effectively with competing priorities.o Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook)Equal Opportunity Employer / Disability / Vet

Job Type: Full-time

Pay: $121,869.00 - $158,430.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Prescription drug insurance
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work setting:

• In-person
• Outpatient

Work Location: In person