Technical Trainer

Raymond West Intralogistics Solutions is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

The Technical Trainer is responsible for providing customer onsite operator and train the trainer training within Raymond Corporation and OSHA guidelines. This position is also responsible for maintaining customer base and help develop territory.

Duties and Responsibilities
Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.   

• Provide professional training consistent with Raymond Corporation and OSHA guidelines and requirements.
• Respond to training requests with a quote and complete training within quoted timeline.
• Communicate all options to customers before proceeding with training services.
• Order training materials when needed.
• Maintain current customers and help develop new customer base within territory.
• Complete training for existing and new hire employees.
• Submit commission and expense reports at the end of each month.
• Communicate with RHCC trainers when territories shared.
• Open and Close work orders within RHCC WIP guidelines.
• Be willing to assume additional duties are required. \

Required Skills/Abilities: 

• Excellent written and verbal communication skills 
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software  
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required’
• Update training and skills on a continuous basis.

Education/Experience: 
Minimum Education and Experience: Determined by position  

• High School Diploma or equivalent required. This position requires excellent customer service and communication skills.
• Preferred Bi-Lingual (Spanish)
• Preferred Training Facilitation Certifications
• Preferred Technical Course Certifications
• The position requires travel to customer locations.

Travel Requirement: 

• 25% (10 hours a week)

Physical Requirements:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Position is non-Sedentary
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee is regularly exposed to moving mechanical parts.
• Position will be required to go onto job sites to perform duties where construction is underway.
• The employee must frequently lift and/or move up to 50 pounds.
• The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to smell.
• Position requires the employee to climb/balance/stoop/kneel/crouch and crawl
• The employee is frequently exposed to outside weather conditions and the risk of electrical shock.
• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
• The noise level in the work environment is sometimes loud.

 Pay Range:  

• The salary range for this position is $39,700 - $99,000. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

RW provides competitive, medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with! 

Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.  

Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We are a drug free company.  

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.