E-Commerce Photo Production Associate

The RealReal is the world’s largest and most trusted resource for authenticated luxury resale, with more than 30 million members worldwide. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business– we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL, authentic selves to work each day. We’re hiring, and we’d love for you to join our team!

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our warehouse facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Photography Production Assistant, you will photograph items ranging from designer clothing to fine jewelry and watches, capturing detailed images that showcase product condition. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!

What You Get To Do Every Day

• Ensure product is handled to the highest quality standards
• Dress a mannequin quickly and efficiently, according to TRR company styling guidelines
• Take photos of the mannequin from different angles using a remote control (camera settings are pre-programmed; no adjustments to settings are required)
• Achieve hourly and daily quota requirements
• Assist with the movement of physical product through the studio
• Maintain an organized and tidy workspace
• Other duties as assigned

** This role is performed in a studio with flashing lights of varying frequency and intensity and requires the use of multiple screens (camera, laptop, monitors, etc.) and may be triggering for those with photosensitivity. Additional information is available upon request.

What You Bring To The Role

Minimum Requirements:

• 6 months of experience working in a warehouse production environment
• Proven ability to excel in a high-volume, repetitive, quota-driven environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Ability to regularly lift and move up to 25 pounds (dressing and lifting mannequins, moving product, etc.)
• Ability to stand for a minimum of 8 hours at a time
• Ability to read and write in English
• Ability to work weekends as needed

Preferred Requirements:

• Proficiency with Mac iOS and Google Suite

Compensation | Benefits | Perks

• Earning potential up to $18.90 (16.00 plus incentive programs)
• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision Insurance
• Paid parental leave
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 9 Paid Holidays
• State of the art, climate-controlled warehouse facility

The expected hourly rate for this role is $16.00 - $17.25. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. GH4019 #LI-TJ10 #LI-Onsite

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Job Type: Full-time

Pay: From $17.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Weekends as needed

Application Question(s):

• Are you at least 18 years old?
• Are you available to work the required shift? (Tuesday - Saturday or Sun-Thurs 9 am - 5:30pm)
• Are you available to work weekends?
• Do you have experience working in a warehouse environment?
• Are you comfortable working in a repetitive, hourly goal-based environment?
• Are you comfortable working in a fast-paced, physically demanding environment with or without reasonable accommodation?
• Are you able to use a computer for basic data entry?

Ability to Relocate:

• Phoenix, AZ 85043: Relocate before starting work (Required)

Work Location: In person