Sales Rep/ Events Assistant

BOTTLE SERVICE SALES REP/ EVENTS ASSISTANT

ORDER OF REPORT:

Bottle Service Sales Rep/Events Assistant reports to the VIP Hospitality Manager

POSITION SUMMARY: 

Bottle Service Sales Rep/Events Assistant has the responsibility of booking tables through several inquiry outlets and providing administrative assistance to the Events Manager. The position includes calling clients, setting and exceeding sales goals, inter-office communications, filling out event forms, and upholding company policies and procedures at all times. 

GUEST SERVICE REQUIREMENTS: 

• Nightlife experience highly preferred
• Provide a friendly demeanor and a willingness to interact 
  

• Provide professional and friendly guest services 

• Commits self to the below listed values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times

  
  

THE POSITION DUTIES TO INCLUDE, BUT ARE NOT LIMITED TO:

• Ensures a good relationship with our Bottle Service clients

• Exhibits excellent follow up skills; reaching out to bottle service clients to maintain retention

• Has a good understanding of alcohol brands and pricing

• Utilizes effective time management 

• Accommodates and anticipates guest’s needs 

• Ensure all service standards meet company guidelines 

• Prepare all required paperwork, including forms, and reports in an organized and timely manner 

• Provides administrative support as needed

• Achieves company objectives in sales, service, and quality, 

• Maintains Urvenue software system (per The Reserve POS standard operating procedures)

• Keep the Reserve bottle service structure with the booking software Urvenue

• Booking tables via email, text, and phone

• Urvenue

• Yelp

• Google

• Instagram

• Guestlist relations, reaching out to celebs, influencers, athletes to come to the venue.

• Follow-up with guests from the weekend prior to ensure the proper expectations were up to par (email or phone) based on the Inquiries

• Making sure all leads on the back end are working for both events and bottle service inquiries

• Send confirmation texts to each customer day of to confirm their table reservation

• Bringing in personal clients/ going out to scout clients to come to the venue

• Use urvenue booking system to input all client information for tables booked

• Meet with Events Manager to go over upcoming events and fill out any essential paperwork needed for management

  Ensure this paperwork is placed in the correct folder in the google drive

WEEKLY SCHEDULE

The schedule will always change from time to time but it will mostly be as followed:

15-20 hours a week

PAY RATE/PERKS:

You will start off at a base rate of $300 per week plus 5% commission on the net spend for every table booked. 

Salary : $300 - $800