Hotel Front Desk Agent

JOB TITLE: Front Desk Associate

REPORTS TO: Front Desk Supervisors & Front Office Manager

QUALIFICATION REQUIREMENTS: Minimum 1 year hotel experience, preferably in a four or five-diamond setting High school diploma or equivalent Reading, writing, and oral proficiency in the English language.

JOB DESCRIPTION:The Front Desk Associate promptly greets and registers guests, assigns rooms, issues keys, and checks out guests. In addition to these primary duties, he/she makes room reservations, answers guest inquiries, provides local dining and entertainment recommendations.

JOB REQUIREMENTS:

Detail oriented with organizational skills

Ability to read and comprehend routine instructions, correspondence and memos Ability to provide highest level of customer service

Maintain professional appearance

Must be people-oriented and able to work independently or with others as needed

Ability to anticipate our guest's needs

Ensure prompt, friendly and personalized service

Accurately conducts and balances all cash handling and credit card processing activities

Attend monthly staff meetings and training as required

Perform other tasks or projects as assigned by hotel management

Understand and be fully versed on hotel standards, procedures and guest confidentiality.

The Restoration offers a comprehensive benefits package for all full-time employees including medical, dental, vision, disability, life and AD&D insurance. We also offer paid vacation and holidays. 50% off all menu items from The Watch Restaurant and Rise coffee shop. Family discount on rooms.

Job Type: Full-time

Additional Compensation:

• Other forms

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Communication method(s) used:

• Email
• Phone
• Chat
• In person

Hours per week:

• 30-39

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift
• 8 hour shift

Seasonal:

• No

Work Remotely

• No

Job Types: Full-time, Part-time, Internship

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Charleston, SC 29401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

Salary : $16 - $0