Job Posting for Luxury Retail Sales Specialist at The Retail Network
Job description
Our client is a luxury ecommerce jeweler with "by appointment only" showrooms throughout the US including a beautiful new location at the King of Prussia Mall!
Starting rate is $21/hour plus annual target bonus of $7,000 and a comprehensive benefits package.
You MUST be able to work both weekend days, with 2 consecutive weekdays off.
Jewelry experience is NOT required. Full company paid training provided.
Customer Experience Specialists are dedicated to providing an exceptional experience for every customer. The goal of the Sales and Customer Experience team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a team member, you will have the opportunity to have a clear impact on the company’s growth while developing your sales and service skills.
Key Responsibilities include:
Create memorable and personalized experiences for customers by providing support and responding to customer inquiries over phone, email, and live chat
Assist and guide customers through multiple purchasing decisions such as custom design orders and diamond options
Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly one on one experience in a luxury goods environment
Consistently seek ways to improve the customer experience while adding value to the sales team
Actively participate in weekly sales meetings
Collaborate across departments on special projects in order management, inventory, merchandising, and fraud prevention efforts
Specific qualifications:
BA degree or equivalent preferred
Sales & customer service experience in a retail and/or e-commerce position preferred
Excellent written and verbal communications
Attention to detail
Goal oriented and experienced achieving sales metrics and KPI's.
Ability to think critically and adapt quickly in a flexible environment
Exceptional time management skills and accountability
Team player with an ability to work collaboratively
Entrepreneurial spirit / self-starter
Strong computer skills
Interest in socially and environmentally responsible organizations and products
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Weekends as needed
Application Question(s):
Are you able to work onsite at the King of Prussia Mall with a requirement of working both weekend days with 2 consecutive weekdays off as required by this position?
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Luxury Retail Sales Specialist career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Luxury Retail Sales Specialist.
Click the checkbox next to the jobs that you are interested in.