Luxury Sales Specialist
Job Posting for Luxury Sales Specialist at The Retail Network
Job description
Our client is a luxury ecommerce jeweler with showrooms throughout the US including a beautiful new location coming soon to the King of Prussia Mall!
Starting rate is $21/hour plus annual target bonus of $7,000. Total compensation in the $50-55k range plus full benefits.
You MUST be able to work both weekend days, with 2 consecutive weekdays off.
Jewelry experience is NOT required. Full company paid training provided.
Customer Experience Specialists are dedicated to providing an exceptional experience for every customer. The goal of the Sales and Customer Experience team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a team member, you will have the opportunity to have a clear impact on the company’s growth while developing your sales and service skills.
Key Responsibilities include:
- Create memorable and personalized experiences for customers by providing support and responding to customer inquiries over phone, email, and live chat
- Assist and guide customers through multiple purchasing decisions such as custom design orders and diamond options
- Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly one on one experience in a luxury goods environment
- Consistently seek ways to improve the customer experience while adding value to the sales team
- Actively participate in weekly sales meetings
- Collaborate across departments on special projects in order management, inventory, merchandising, and fraud prevention efforts
Specific qualifications:
- BA degree, GIA degree or equivalent preferred
- Sales & customer service experience in a retail and/or e-commerce position preferred
- Excellent written and verbal communications
- Experience with achieving sales metrics and KPI's.
- Attention to detail
- Ability to think critically and adapt quickly in a flexible environment
- Exceptional time management skills and accountability
- Team player with an ability to work collaboratively
- Entrepreneurial spirit / self-starter
- Strong computer skills
- Interest in socially and environmentally responsible organizations and products
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Weekends as needed
Ability to commute/relocate:
- King of Prussia, PA 19406: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you able to work both Saturdays AND Sundays with 2 consecutive weekdays off, as required by this position?
Education:
- Bachelor's (Preferred)
Experience:
- Guest services: 1 year (Preferred)
- High-end sales: 1 year (Preferred)
Work Location: In person
Salary.com Estimation for Luxury Sales Specialist in King of Prussia, PA
$48,851 - $69,454
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