Food & Beverage Manager

F&B Manager

Reports to: General Manager

Department: F&B Operations

OUR STORY

Edgy. Social. Dynamic. This is who we are. Welcome to a fine-art inspired, boutique hotel. A place to have fun. A place where we foster a spontaneous and ever-changing environment through art and unique signature experiences. A place to create unforgettable connections and memories for our guests. Refreshingly uncommon. Anything but generic. Welcome to Janko Hospitality.

JOB DESCRIPTION

The purpose of Food & Beverage Manager position at Janko Hospitality is to provide world class service to all guests. The Food & Beverage Manager will oversee the daily operations of our establishment’s kitchen staff. As the F&B Manager, you will be responsible for overseeing new menu creations, food preparation, events, inventory, and other items as needed.

To be successful in this role, the ideal candidate will have proven culinary and management experience. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and organizational abilities.

ESSENTIAL DUTIES

• 
  Available to work 7 days a week, rotating shifts, including weekends, night shifts, and/or overtime.
• Order materials, supplies, and ingredients based on demand.
• Supervise kitchen employees and organize food orders.
• Oversee the food preparation and cooking process.
• Recruit and train kitchen employees in designated stations.
• Monitor inventory levels and perform weekly inventory assessments.
• Work with the restaurant manager to price and change menu items.
• Schedule work shifts for employees.
• Store all food products in compliance with health and safety regulations.
• Ensure the kitchen is clean and organized.
• Maintain weekly and monthly cost reports.
• Assume responsibility of daily operations of the food and beverage outlets
• Check all employees for proper name tags, shoes, clean and proper uniform appearance at start of shift.
• Check on guests to get feedback on the quality of their meals, service, etc. and resolve any problems.
• Schedule service for breaks in conjunction depending on business volume.
• Have excellent knowledge of every item on the menu in order to assist guests and offer suggestions
• Ability to work under pressure and deal with stressful situations during busy periods
• Participates in in-house meetings as needed
• Directly supervise servers and bartenders
• Assist in shift coverage in the banquets department as needed
• Other duties may be assigned by management

CUSTOMER SERVICE AND GUEST SATISFACTION

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  Maintain a high standard of personal appearance and proper uniform within entire department
• Greets guests, visitors and team members in a courteous and friendly manner
• Assists guests and team members with anything that they may need
• Performs other duties as assigned, requested, or deemed necessary by management

SAFETY AND SECURITY

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  Be proficient and train all team members in Safety and Security Policies
• Report any suspicious activity of guest, visitors or staff
• Maintains security for guests and property by keeping room doors locked
• Write up Guest Incident reports as needed
• Perform duties in accordance with Safety and Security Policies
• Perform duties in accordance with OSHA and Blood Borne Pathogens regulations

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

• 
  Physically and visually able to utilize a computer keyboard, printer, phones, and basic office supplies
• Firm and simple grasping is an ongoing requirement for all aspects of work
• Lifting of supplies occurs occasionally, usually not more than 25 lbs. but may be up to 50 lbs.
• Able to stand 90% of the day and walk for long periods of time through the workday
• Reaching, pushing, pulling, twisting of body at the waist, and bending are required
• Ability to calculate figures and amounts such as discounts, interest, tax and percentages

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

• 
  3-5 years of Food & Beverage Management, or equivalent years of relevant work experience required
• Previous customer service or hotel experience required, “Hilton” Experience helpful.
• Friendly demeanor and excellent communication and customer service skills

• Proficiency in the use of computer systems such as Microsoft Word, Excel, Outlook, and Micros