Receptionist

The Salvation Army Central Territorial Headquarters (THQ) is seeking a motivated and experienced professional to join our team as a Receptionist. The Salvation Army is one of the largest charities in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join our team to help support our mission by Doing the Most Good!

The Receptionist welcomes visitors by greeting them, answering the telephone, and referring inquiries. Maintains security by following procedures, monitoring logbook and issuing visitor badges. Assists Property Department administrative staff with filing, scanning, processing mail, and other clerical duties.

Central Territory Headquarters LI

Essential Functions:

• Answer all calls that come in on the main switchboard, directing calls to the correct department or personnel, and/or referring the general public to the proper Salvation Army Center to meet their request.
• Register all visitors and volunteers to the building and issue badges to maintain security of the Territorial Headquarters facility. Notify the appropriate department of visitors’ arrival.
• Keep the front lobby area neat and clean.
• Assist Property Department administrative staff with clerical duties and special projects such as creating, modifying, and formatting Excel spreadsheets; creating, modifying, and formatting Word documents; filing electronic data to various drives or directories, processing mail, scanning documents, attaching scanned documents to Property database, sending emails to divisions regarding processed payments, and other appropriate tasks as directed by supervisor.
• Engage safety/security protocols when necessary.
• Attend and participate in various property meetings as assigned.

Education:

High School Diploma.

Experience: 

1 year of receptionist and/or clerical office support experience.

Basic experience with Microsoft Office 365, Excel spreadsheets, Word, e-mail and the internet.

Skills/Abilities:

Ability to speak, write and understand English in a manner sufficient for effective communication.

Ability to take direction.

Ability to work individually and as a team member.

Proper phone etiquette.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.  

Physical requirements include good speaking, hearing and vision ability, and excellent manual dexterity. 

Lifting, pulling and pushing of materials up to 25 pounds.

Requires bending, squatting, and walking.

May sit or stand for extended periods.

Working Conditions:

Work is performed in a typical office building lobby environment. May experience brief slight changes in room temperature. Full-time position and may require some weekend and evening work.