Shelter Supervisor

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward.

Use your administrative, leadership, and social services skills as a Shelter Supervisor!

The Salvation Army is seeking a Shelter Supervisor to be responsible for all supervisory duties pertaining to our shelters. This will include items such as scheduling, time cards, payroll preparations, ensuring staff trainings are completed as assigned, and helping to coordinate shift adjustments as needed. The Shelter Supervisor will work closely with both employees and clients. Whether ensuring the Standard Operating Procedures are followed or providing administrative support to the Program Manager, this position will receive daily support from the Program Manager.

This position is full-time, non-exempt, and located in Seattle, Washington.

Pay Rate: $26.74/hour

DUTIES & RESPONSIBILITIES:

• Supervise Off-Site Shelter Programs staff operational administration under the Shelter Programs Director's guidance.
• Demonstrates working knowledge of emergency resources.
• Assist in monitoring, evaluating, and facilitating operational changes to ensure compliance with policies and regulations.
• Participate in hiring to ensure adequate coverage of permanent, temporary, and on-call shelter staff.
• Provide direct supervision and training for staff assigned
• Attends and participates in all staff meetings.
• Conduct regular shelter program staff meetings as needed.
• Ability to conduct and oversee direct client services
• Provide policy and procedure guidance to subordinate staff
• Provide supportive care to residents experiencing personal crisis.

EDUCATION & EXPERIENCE:

• HS Diploma or GED
• Minimum of 1-year experience in public contact/customer service
• 1 year of relatable supervisory experience
• Demonstrates skilled training in basic Trauma-Informed Care, Mental Health First Aide, and conflict resolution.
• Four months successful experience as a Salvation Army Shelter Monitor (or related experience).
• Washington State Driver's License required

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.

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Shifts

• Swing: 2:00pm - 10:30pm

Locations

• Harborview Hall: 326 9th Ave, Seattle, WA 98104
• SODO: 1039 6th Ave S, Seattle, WA 98134

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A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary 1 and family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.

Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, accruing from day one, for exempt positions.
• Accrued vacation is eligible for use after six months’ service time.

Paid Holidays: 13 designated holidays 1 floating holiday per year

Job Type: Full-time

Pay: $26.74 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift
• Evening shift
• Every weekend

People with a criminal record are encouraged to apply

Work Location: In person