Shift supervisor

Overview

This is a 143 bed facility located at 681 Clarkson Avenue Building 8, NY. Provide the safety and the well-being of clients residing in the facility as well as compliance with all rules and regulations.

This position assumes the operational management of the facility in the absence of another manager on site, responds to all emergencies.

Functions of the job include but are not limited to the duties listed in the job description.

Responsibilities

• Report to the Program Director, and in their absence assume charge of the facility.
• Advises administration of incidents / emergencies that develop.
• Maintain an orderly and safe environment for all residents, visitors, and employees.
• Manages the flow of all people entering and leaving the premises.
• Manages the reception desk at entrance.
• Supervise Security Officers
• Make regular inspections of the building and premises, patrols halls and common areas to comply with established operational procedures, standards, and regulations.
• Respond to and report all unusual occurrences and / or incidents within the time sensitive guidelines established by DHS and TSA.
• Responsible for ensuring all clients comply with the DHS Code of Conduct and client Responsibility.
• Corresponds with the DHS / CARES department to ensure that all vacant units are called into CARES as vacant and ready and accept referrals for new intakes from DHS / CARES.
• Conducts facility evacuations and periodic evacuations (fire drills as is required) and maintains required records of all such drills etc .
• Train staff in evacuation procedures and fire drills, etc
• Maintains all required environmental standards.
• Supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents.
• Coordinates with housekeeping personnel for bedding, linens and personal hygiene needs for clients.
• Coordinates the distribution of emergency food packages / supplies, etc. for clients.
• Attends all required staff meetings, supervisory sessions, and shift briefings from previous shift and succeeding shift.
• Completes all emergency intake forms etc. as is required to admit client when needed.
• Mediates client disputes and maintains logs of unusual events or activities. Assists in the direct management of client compliance with house rules, curfews etc.
• Interfaces with relevant public service / community entities, .
• Participates in-group training sessions in First Aid, CPR, security and surveillance techniques, and symptoms and treatment of alcoholism, substance abuse, etc.
• Completes all required daily activity census, and related operational reports.
• Assumes responsibility of obtaining emergency services as needed.
• Coordinates use of laundry machines with housekeeping personnel.
• Participates in client orientation program as is required.
• Participates in all required hearings.
• Forty (40) hours of work week and weekends and evening may be required.
• Be available to work different work schedules as needed to include emergency coverage and flexible to cover schedule changes to accommodate funding requirements, primarily staff to resident ratio mandates.

Qualifications

• Bachelor’s degree preferred or a HS Diploma with 2 years Social Services experience. Previous work experience in a human service context with clients.
• Must be certified in CPR, First Aid, and have obtained the Fire Safety Coordinator’s License / F-80.
• Must have excellent communication skills (both written and verbal), computer skills and the ability to maintain composure during crisis, emergency situations and / or during behavioral outbursts.
• Must maintain proper boundaries and professional relationships with clients at all times.

Last updated : 2024-03-23