Job Posting for Social Services & Office Assistant at The Salvation Army

Location Newport Corps (Newport, RI)

Status Part-time

Hours Per Week 20

Schedule Tueday - Friday, 900 am - 200 pm

Purpose of Position Provide direct service for the following Salvation Army social services assistance programs the food pantry, the Community Meal, rent and utility assistance, clothing and furniture assistance, and transportation assistance. Organize life skills classes, provide emergency assistance to those affected by disasters, and assist with seasonal activities (Thanksgiving, Christmas, summer camp, etc.). Conduct in-person or phone client interviews and make referrals. Assist clients in coordinating necessary services and resources to address the client’s complex needs. Provide support for the daily business transactions at the Newport Corps.

Serve as a positive and professional representative of The Salvation Army.
Support all social service programs, including but not limited to the food pantry, community meals, clothing and furniture vouchers, utility and rental assistance, seasonal assistance, and local emergency disaster services.
Support Corps seasonal programming, such as summer youth camp registration, Back-to-School assistance, a cooling and warming center, Thanksgiving food assistance, and Christmas toy registration and distribution.
Promptly provide all appropriate forms of direct service to clients based on the availability of resources, guidelines, and needs.
Assist with distributing items to clients (food, toiletries, hygiene, cleaning supplies, toys, coats, clothing, etc.).
Maintain all current and accurate records on clients served, including services provided and notes on the progress of their case.
Establish and maintain a database of community resources to refer clients to other locations that may help address their needs.
Network with other agencies to refer clients effectively and follow up to meet clients' needs.
Discuss special cases with the Corps Officers to work towards resolving client situations.
Support the supervision of all social services program volunteers.
Provide clients with information and connect participants from the social services ministries’ programs to Corps ministries’ programs (Sunday Services, Youth and Adult Ministries, etc.) when appropriate and to other relevant community resources.
Submit required statistical and other requested reports accurately and timely.
Maintain proper organization of the office and workspace, especially regarding filing, responding to calls/emails, and interviewing clients.
Keep inventory of office and maintenance supplies, ordering supplies as needed.
Provide administrative assistance with typing, filing, updating databases and calendars, responding to inquiries, etc.
Coordinate and organize contact lists and data related to Corps programming for volunteers, donors, clients, etc.
Receive and route incoming mail.
Obtain and compile information to aid various group projects and special events.
Maintain respect for all clients and occupy a position of trust. Understand and keep boundaries with clients and volunteers.
Maintain confidentiality regarding all job-related matters.
Adhere to guidelines for staff responsibilities as found in The Salvation Army’s Employee Manuals.
Must understand, embrace, and reflect well on The Salvation Army’s mission.
High School diploma required.
Minimum of two years of work or volunteer experience in social services or a related field.
Ability to communicate effectively, both verbally and in writing.
Ability to maintain ethical conduct in accordance with organizational policies and carry out business in a manner consistent with the organization's mission, values, and policies.
Ability to organize responsibilities and excellent time management skills required.
Ability to work without close supervision on assigned duties and willingness to seek and accept supervision as needed.
Bilingual in Spanish and English preferred.
Computer proficiency required, particularly in Microsoft Office.
Demonstrated sensitivity to issues related to poverty and the barriers faced by people with low incomes.
Excellent interpersonal skills, including empathetic listening.
Knowledge of the community
Must complete KeepSAfe and other training requirements upon hire.
Must have a high energy level, solid work ethic, and the ability to respond to changing conditions.
Must have or obtain Food Safety Manager Certification (per RI Food code) and ServSafe certification.
Must have a valid driver’s license and clean driving record.
Must work well in a team atmosphere.
Unquestioned confidentiality with sensitive financial and personal information.
Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect the mission of The Salvation Army.

The Salvation Army is pleased to offer a benefit program to part-time employees who work 20 to 29 hours per week, including...

Employer-funded pension plan (100% vested after five years of eligible service)
Voluntary life insurance
Short-term disability coverage (no cost to employee)
Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance)
403(b) tax-deferred annuity plan
Generous paid time off, including holidays, vacation, and sick leave
Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
Most importantly – a job with a great purpose!

Learn more about The Salvation Army's Southern New England Division at https//easternusa.salvationarmy.org/southern-new-england/

An Equal Opportunity/Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.

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