What are the responsibilities and job description for the Restaurant Host position at The Schoolhouse Hotel?
Host/Hostess
The Schoolhouse Hotel is looking for a Host or Hostess to join our team and be the first point of contact for our restaurant and bar guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience.
Responsibilities
- Welcome guests to our space
- Make and confirm reservations
- Provide accurate wait times and monitor waiting lists
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Acknowledge guests upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
Requirements
- Previous work experience as a Host/Hostess
- Experience with restaurant seating and POS software, Veloce is a plus
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand for extended periods of time
The Schoolhouse Hotel is an equal opportunity employer.
Job Type: Full-time
Pay: $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Upscale casual restaurant
Shift:
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
COVID-19 considerations:
All employees will need to be fully vaccinated against COVID prior to starting the first scheduled shift
Ability to commute/relocate:
- White Sulphur Springs, WV 24986: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $12 - $0