What are the responsibilities and job description for the Group Sales Manager position at The Seagate Hotel?
The Seagate in Delray Beach, managed by Turnberry Hospitality, seeks a group sales go-getter. If you have a minimum of 3 years of luxury hotel group sales experience and a proven record of exceeding your sales targets, please apply.
The Seagate is the only resort in Delray offering guests exclusive access to a private beach, newly redesigned championship golf course, full-service spa, 2 swimming pools, and more. Our events spaces are the best in Delray to sell for group meetings and events.
The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships.
Experience at golf resort a plus. Experience in Palm Beach market a plus. Experience in luxury group sales is required.
Responsibilities
- Familiarity with resort operations/locations and ability to direct guests and answer guest questions of general facility.
- Solicit new accounts to meet/exceed room revenue goals for the Hotel any and all applicable business for the assigned property, including telephone solicitation, outside sales calls, site inspections and written communication. A sales person seeks new business and does not only take leads.
- Sell all aspects of the resort and not only rooms.
- Prepare correspondence to customers on a timely manner, preparing internal booking reports and file maintenance.
- Communicate with other departments to ensure reservations and group details are complete to customer satisfaction.
- Assist with reports and /or competitive data collection as needed.
- Participation in sales and revenue meetings, training and other sales related meetings as required.
- Attend community/social events and industry meetings in an effort to gain leads and build relationships in the community.
- Develop and maintain knowledge of market trends, competition and customers.
- Professionally represent the company at all times, especially while attending outside events.
Qualifications
- Knowledge of hotel room sales and competitive market
- Knowledge of planning and execution of sales solicitation effort that is consistent with the sales and marketing objectives of The Seagate Hotel & Spa
- Ability to effectively communicate with customers in a friendly and positive manner both internally and externally
- Ability to communicate customer needs to other departments in a timely manner and resolve complaints from guests as needed
- Proven ability in sales and skill in both oral and written communication
- Prior management experience preferred
- Experience in computer programs such as (Delphi, Microsoft Word, Excel, All Seated, HMS, Jonas)
- Ability to establish and achieve all sales goals
- Four-year college degree preferred. However, any combination of education and training within hotel sales may also be considered
- A minimum of 3 years of past luxury hotel sales experience required. Experience with golf a plus. Experience in Palm Beach market a plus.
Physical Requirements/ Other
- Required to be able to work varying schedules from time to time. All employees are required to attend all scheduled training and departmental sessions.
- Must be able to sit up to 8 hours at a desk.
- Must be able to work outside of traditional business hours including nights, holidays and weekends.
- Must be able to spend extended lengths of time viewing a computer screen
- Lift, carry and push up to 40 plus pounds
- Ability to travel up to 30%
- Must be able to work in the field a minimum of four days in a week when the assignment is out of your immediate home-based area.