AT&T Customer Service Rep

The Spice & Lane Mngt
Buffalo, NY Full Time
POSTED ON 11/12/2021 CLOSED ON 12/10/2021

What are the responsibilities and job description for the AT&T Customer Service Rep position at The Spice & Lane Mngt?

We're seeking a confident individual to deliver service excellence through efficient customer service, point of sale (POS) operational activities and professional in-store appearance and conduction that leads to a positive customer experience.

Job Objectives..

  • Maintain high levels of accuracy when processing customer transactions and collecting payment.
  • Raise customer awareness to promotions in order to positively affect sales and to ensure customers take advantage of all applicable offers.
  • Execute all operational activities during the point of sale in a friendly, timely and efficient manner.
  • Stay knowledgeable on all products, services, promotions and events in order to provide the correct information to customers at all times.

Preferred Qualifications

  • Basic understanding of Management procedures
  • Some Customer Service, Retail or Sales background
  • Leadership qualities

Basic Skills

  • Planning and organizing
  • Problem-solving
  • Excellent math
  • Strong customer orientation
  • Good communication
  • Computer literacy

Job Type: Full-time

Pay: $4,300.00 - $4,400.00 per month

Benefits:

  • Flexible schedule
  • Paid training

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Work Location: One location

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