OPS GOVT OPER CONSUL I (IT COORDINATOR)

Requisition No: 795974

Agency: Environmental Protection

Working Title: OPS GOVT OPER CONSUL I (IT COORDINATOR) - 37971129

Position Number: 37971129

Salary: $18 - $20 per hour (commensurate with experience)

Posting Closing Date: 03/10/2023

OPS GOVERNMENT OPERATIONS CONSULTANT I (IT COORDINATOR)

State of Florida

Department of Environmental Protection

OPEN COMPETITIVE

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida’s natural resources and enhance its ecosystem.

The Work You Will Do:

OPS Government Operations Consultant I (IT COORDINATOR) 37971129

• Organization: Division of Recreation and Parks (DRP), Director’s Office.
• Program Description: This position consults with field staff and Division management to foster effective needs assessment, implementation, and coordination of PC desktop purchasing, inventory tracking, desktop annual budget and Cherwell ticketing for the Division of Recreation and Parks (DRP).
• This position will schedule up to 40 hours per week.

Contact Person: Parks.Small@Floridadep.gov

The Difference You Will Make:

Florida state parks are managed and preserved for enjoyment by all through providing appropriate resource-based recreational opportunities, interpretation and education that help visitors connect to the Real Florida.SM

How You Will Grow:

DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Division of Recreation and Parks

3900 Commonwealth Blvd., MS 500

• This position is located at 3800 Commonwealth Blvd, Tallahassee, Florida.
• Tallahassee is a mid-sized city, the capital of the state of Florida, and is known for its beautiful parks and trails, rolling hills, canopied roads, museums, and natural resources.
• It is located less than an hour from Gulf of Mexico beaches, the Apalachicola National Forest, the St. Marks Wildlife Refuge, and waterbodies like bays, creeks, rivers, and springs to explore.
• Tallahassee is also home to the following college campuses: Florida State University (FSU), Florida A & M University (FAMU), and Tallahassee Community College (TCC).

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees include:

Participation in state group insurance (must meet eligibility requirements*). For more information consult with People First at 877-562-7287 or visit: https://www.mybenefits.myflorida.com/health/eligibility_and_enrollment/ops_employees

• Participation in the Florida Deferred Compensation Plan (457b). For additional information and online enrollment visit MyFloridaDeferredComp.com
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan). (For more information, please visit Social Security Alternative Plan (aigrs.com) and read OPS Social Security Alternative Plan;
• Flexible Spending Accounts;

For a more benefits information, visit www.mybenefits.myflorida.com.

• Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.

Pay:

$18 - $20 per hour (commensurate with experience)

Your Specific Responsibilities:

Administers, tracks and updates the DRP employee PC property refresh list. Maintains the PC Budget tracking and purchasing inventory. Produces reports and other materials for the Division leadership team for desktop equipment needs. Meets with District office stakeholders to identify needs assessments, budget and other enterprise account information.

Coordinates with the Office of Technology and Information Services (OTIS), DRP leadership team, and other DRP staff to improve desktop equipment and peripherals by recommending and developing purchases and other equipment that create efficiencies and maximizes budget goals. Disseminates information regarding upgrades, security and other software patches required to maintain compliance with Department level IT standards.

Provides phone support and training to DRP users for standardized PC desktop refresh protocol. Provides a clear point of contact for the Division for PC and other desktop related infrastructure needs. Maintains Cherwell ticketing for onboarding of new employee PC desktop and other active directory accounts. Helps to maintain inventories and other data tracking by paying close attention to the nature of inquiries and feedback from users and other stakeholders.

Performs other duties as assigned. Some travel required, occasionally over-night to perform mission critical duties.

Required Knowledge, Skills, and Abilities:

KNOWLEDGE OF:

• Desktop PC environment, install, imaging and account management.
• Purchasing and shipping.

SKILL IN:

• Troubleshooting common desktop support requests in a distributed enterprise environment.
• Using various tracking excel spreadsheets.
• Maintaining and forecasting budget for the PC/desktop environment.
• Interacting with all internal and external customers and the general public in a professional, tactful and courteous manner.
• Utilizing a computer including, but not limited to, software programs such as Microsoft Office Suite.

ABILITY TO:

• Participate in planning sessions for budget evaluations.
• Follow verbal and written instructions/directions.
• Work independently with minimal supervision.
• Establish and maintain effective working relationships.
• Understand and apply rules, directives, policies, laws and regulations.
• Maintain a valid driver's license.
• Successfully complete background & fingerprint check.

Minimum Qualifications:

Valid Driver License.

Preferred Qualifications:

• Active and relevant experience related to desktop purchase and set up.
• Production of reports and other graphic materials in support of planning or presentation of program area goals and objectives.
• Florida purchasing rules and requirements.

BACKGROUND SCREENING REQUIREMENT: This position is a Position of Trust. Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@dep.state.fl.us

For questions concerning this position, please contact:

Parks Small, Assistant Director

Parks.Small@FloridaDep.gov

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.