TRAFFIC FACILITATOR

Summary:

Maintain the organization and traffic flow of the property porte cochere. Greet and interact with guests, addressing questions and informing them of property events.

Essential Functions and Responsibilities:

• Ensure vehicles move promptly through the porte cochere, and politely inform guests of the need to move their vehicles from the area, when necessary
• Coordinate with Security personnel when guests leave their vehicles unattended
• Assist guests with directions and any questions or concerns they may have
• Monitor work area and ensure that it remains clean, organized, and safe
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Perform other duties as assigned

Qualifications

• Previous experience in same or similar role preferred
• Previous experience providing outstanding guest service
• Ability to work calmly and efficiently in a very fast paced, stressful environment
• Able to effectively manage multiple tasks at the same time
• At least 18 years of age
• Ability to effectively communicate in English, both written and verbal
• Bilingual in Spanish preferred
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• None

Physical Requirements

• Occasionally push and/or pull up to 350 lbs.
• Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and/or chest levels, and over head
• Occasionally bend, reach, twist, and squat
• Frequently communicate via radio
• Constantly stand, walk, distinguish between shades of color, and use hearing and vision

Work Environment Potential Conditions

• Indoor and outdoor
• Smoky and noisy
• Extreme hot and cold temperatures, including humidity
• Slippery surfaces, and exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.