What are the responsibilities and job description for the Engineer (Hotel Maintenance) position at The Summit Hotel?
DEPARTMENT: Engineering
REPORTS TO: Director of Engineering/Chief Engineer/Asst Chief Engineer
STATUS: Non-exempt
Job Summary
The Engineer is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and associates.
Job Qualifications
Education & Experience:
Fundamental Requirements:
REPORTS TO: Director of Engineering/Chief Engineer/Asst Chief Engineer
STATUS: Non-exempt
Job Summary
The Engineer is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and associates.
Job Qualifications
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least one year of progressive experience in a hotel or related field preferred.
- Trade school and/or college course work in related field helpful.
- Flexible and long hours sometimes required.
- Walking/on feet for extended periods.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of associates and guests in an attentive, friendly, courteous, and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and associates in an attentive, friendly, courteous, and service-oriented manner.
- Attend all hotel required meetings and training.
- Maintain regular attendance in compliance with AT Hospitality Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
- Comply with AT Hospitality Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Fundamental Requirements:
- Make repairs to hotel air conditioning system: change filters.
- Perform preventive maintenance (i.e. guest room items, lighting, drywall, painting, etc.).
- Take required readings on equipment.
- Test cooling tower and record readings.
- Replace and program televisions as needed.
- Replace light switches, receptacles, light bulbs, and fixtures.
- Perform furniture repair.
- Perform plumbing repairs (i.e. clogged drains, change washers, change handles, drain fittings, clogged toilets, etc.).
- Maintain the repair and preventive maintenance records.
- Perform and maintain work to local, state, and federal codes.
- Paint designated areas.
- Repair and finish sheet rock.
- Repair all types of wall coverings.
- Repair and program hotel electronic lock system.
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