What are the responsibilities and job description for the IT Support 1 position at The System Architect?
If you have some IT experience but can’t get your foot in the door, this is an excellent entry-level position in the IT industry. We work with you to provide a wide array of supportive on-the-job training that can be difficult to find at other companies.
The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.
Job Tasks:
- Follow maintenance protocols to ensure systems are secure and ready for users.
- Lead design and deployment of servers, directories, wireless, backups, and personal devices.
- Maintain and troubleshoot devices and systems, hardware, and software.
- Document system performance, bugs, debugging, and program requirements.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Wylie, TX 75098: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 1 year (Required)
Work Location: One location
Salary : $18 - $0