IT Support 1

The System Architect
Remote in Wylie, TX Full Time
POSTED ON 4/9/2022 CLOSED ON 6/9/2022

What are the responsibilities and job description for the IT Support 1 position at The System Architect?

If you have some IT experience but can’t get your foot in the door, this is an excellent entry-level position in the IT industry. We work with you to provide a wide array of supportive on-the-job training that can be difficult to find at other companies.

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

Job Tasks:

  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Wylie, TX 75098: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Help desk: 1 year (Required)

Work Location: One location

Salary : $18 - $0

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