REVENUE INTEGRITY SUPERVISOR - REVENUE INTEGRITY

The Times-Picayune | Nola.com
Hammond, LA Full Time
POSTED ON 6/2/2024
Status: Full Time

Shift: 40 hours/week including rotating/on-call weekend shifts

Exempt: No

Summary

Provides supervision, leadership, workflow organization, and training for Revenue Integrity Specialist.Responsible for monitoring and maintaining charging process. All work must be completed timely and tactfully in a manner that is ethical and compliant and provides the basis for accurate bills.

Other Information

  • Previous Experience:

Required:2 years in revenue cycle in a healthcare organization.Strong communication skills.Strong analytical skills.Strong computer skills including Microsoft Word and Excel.

Preferred:Previous supervisory experience.Charge posting/auditing, HCPCS/CPT coding, billing charges, or clinical experience within health system.Proficiency in Epic.

  • Specialized or Technical Education:

Required:High school diploma with 3 years healthcare clinical knowledge/experience or high school diploma with completion of billing/coding program or Bachelor’s degree in Accounting, Finance, or related field.

Preferred:Working knowledge of coding or charging or billing guidelines in healthcare setting.

  • Manual or Physical Skill Required:

Proper vision, hearing, and body mechanics to operate computers, telephone, and other office equipment;to spend long hours sitting and working with computer;to occasionally walk between various departments;and to occasionally lift files or papers weighing up to 10 lbs.

Physical Effort Required/Physical Demands

Strength:Sedentary

Push:Occasionally

Pull:Occasionally

Carry:Occasionally

Lift:Occasionally

Sit:Constantly

Stand:Occasionally

Walk:Occasionally

Responsibilities

  • Supervise and manage the area of Revenue Integrity operations.
  • Monitor Revenue Integrity Specialists’ productivity and performance.Ensure that their duties are completed accurately and timely.
  • Responsible for Revenue Integrity Specialists’ evaluation, counseling, staff development, and training.
  • Understand Medicare, Medicaid, and other Payors regulations and guidelines as related to coverage of services.Provide guidelines for accurate charge information and sufficient documentation.
  • Understand the relationship between proper documentation and charges and be able to link the charges on the account/claim with the documentation in the medical record.Assist in efforts and ensure resolution when discrepancies or deficiencies are identified.
  • Implement and maintain audit process to identify charging risk areas.Compile information and/or prepare reports and analyses setting forth results of audits.
  • Review audit result performed by Revenue Integrity Specialists to ensure completeness and accuracy.
  • Review Revenue Integrity workflow, charge edits, and charge issues.Report trends, identify opportunities, make recommendations, and implement changes to improve documentation, charge accuracy, and productivity.
  • Understand and stay updated of chargemaster functionality.
  • Understand the full flow of revenue cycle and Revenue Integrity’s role in it.Implement changes in Revenue Integrity to expedite the completion of the revenue cycle.
  • Maintain relationship and communication with other departments as they relate to charge accuracy and process improvement. Collaborate with other departments to support revenue cycle.
  • Obtain and maintain up-to-date knowledge of HCPCS/CPT coding including revenue code, HCPCS/CPT code, modifier, and charging guideline.
  • Obtain and maintain up-to-date proficiency in Epic applications related to charges and charge edits.
  • Actively participate in Revenue Integrity Committee and provide supporting information.
  • Perform other duties as assigned.
  • Follow North Oaks Health System’s compliance programs and all Federal and State Regulatory guidelines.

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