Server Engineer - Intermediate

Job Description

Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as a Server Engineer - Intermediate for our IT Technology Services - Hyde Park Department. This is a remote, work from home opportunity and you may be based outside of the greater Chicagoland area.

We are seeking a highly skilled and experienced Server Engineer – Intermediate to join our IT team. The ideal candidate should have a strong background in designing, implementing, and supporting Windows-based server environments. As a Server Engineer, you will be responsible for ensuring the stability, scalability, and security of our Windows server infrastructure while collaborating with cross-functional teams to deliver exceptional services to our clients.  

Essential Job Functions

Windows Server Management:

• Design and Implementation: Lead the design and deployment of Windows Server environments, including physical and virtual infrastructures, ensuring adherence to best practices and industry standards.
• Server Administration: Perform advanced configuration, maintenance, and troubleshooting of Windows servers, ensuring optimal performance, resource utilization, and system availability.
• Security and Compliance: Implement and enforce security measures, update patches, and perform vulnerability assessments to safeguard the Windows server infrastructure. Ensure compliance with industry standards and company policies.
• Capacity Planning: Monitor server capacity, performance, and resource utilization to anticipate and resolve potential bottlenecks or issues proactively. Recommend appropriate upgrades or expansions to meet future requirements.
• Backup and Disaster Recovery: Implement and maintain backup strategies and disaster recovery solutions to ensure data integrity and minimal downtime in case of system failures.
• Troubleshooting: Investigate and resolve complex server-related issues, collaborating with other teams, such as network administrators and application developers, to identify root causes and implement effective solutions.
• Documentation: Create and maintain comprehensive documentation, including server configurations, processes, and procedures to ensure efficient knowledge sharing and consistency within the team.

Citrix Administration:

• Understanding of XenApp 7.15, Storefront 7.15, Netscaler, Provisioning Services (PVS), User Profile Management (UPM) for 18,000 customers, RemotePC
• Upgrades, migrations, and patching to all Citrix hosts in dev/test/prd/dr environments
• Citrix support tickets from customers via service now
• Application updates in Citrix for MS Office, clinical applications, Epic Hyperspace/Hyperdrive

Professional development:

• Attend appropriate training & professional development conferences to ensure that the Systems Administrator skill set continues to meet customer demands.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Minimum of 5 years of experience in Windows Server Engineer or a similar role in managing Windows Server infrastructures
• Strong expertise in Windows Server operating systems (e.g., Windows Server 2019, 2016) and Active Directory administration
• In-depth knowledge of virtualization technologies such as VMware or Hyper-V
• Proficiency in PowerShell scripting for automation and system management
• Experience with server monitoring and management tools (e.g., SCCM, SCOM)
• Knowledge of network protocols, TCP/IP, DNS, DHCP, and other related technologies
• Familiarity with backup and disaster recovery solutions for Windows environments
• Excellent problem-solving and troubleshooting skills with the ability to handle critical incidents effectively
• Strong communication and collaboration skills to work with cross-functional teams
• Industry certifications such as MCSE, MCSA, or VCP will be a plus

Experience with one of the following required:

Windows administration

• Skilled and experienced with Windows of some variety: Windows 2012/2016/2019 server OS
• High skill with most of Windows 2012/2016/2019 Server and Workstation commands/utilities.
• Familiarity with most basic system administration tools and processes.
• Ability to write and understand scripts in some administrative language (powershell)

AND/OR

      Citrix administration

• Understanding of XenApp 7.15, Storefront 7.15, Netscaler, Provisioning Services (PVS), User Profile Management (UPM)  for 18,000 customers, RemotePC
• Upgrades, migrations, and patching to all Citrix hosts in dev/test/prd/dr environments
• Citrix support tickets from customers via service now
• Application updates in Citrix for MS Office, clinical applications, Epic Hyperspace/Hyperdrive

Position Details

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days
• Unit/Department: IT Technology Services – Hyde Park
• CBA Code: Non-Union

Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

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Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront.

University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs 

The University of Chicago Medical Center is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.