What are the responsibilities and job description for the The UPS Store Associate position at The UPS Store 0674?
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED
- Retail/customer service experience
- Good communication
- Able to cross-sell and up-sell products and services
- Strong verbal and written communication skills, including spelling
- Prompt, reliable, and responsible
- Able to lift 40 pounds
- Available to work in the weekend
- Willingness to become a notary
PREFERRED QUALIFICATIONS
- Supervisory experience
- Problem solving
BENEFITS
- 401K plus employer match
- Generous store sales bonus
- Generous individual sales incentives
- Telemedicine Health for employee plus dependents
- Multiple locations to pick up additional shifts if desired
- Advancement opportunities available
- Employer paid training
Salary : $13 - $15
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