Manager

Company Description

The UPS Store #7516

Job Description

The Office Manager is accountable for the successful day to day operations of the office. He or she manages/supervises the office staff, oversees recruitment and training, designs effective office filing systems, ensures communication between all levels of the organization, maintains a clean and well organized facility, and develops/implements office protocols to optimize efficiency in all areas of operation.

The ideal candidate has a degree in Business with some additional coursework in accounting, data processing, and/or administrative management. Previous experience is highly preferred. He or she must have strong administrative and organizational skills, exceptional communication and interpersonal skills, strong computer skills, and a working knowledge of the industry.

RESPONSIBILITIES

• Hires, trains, manages, and disciplines office staff as needed
• Assigns clerical work, such as typing, filing, copying, data entry, and record keeping, ensuring a balance of work between staff members
• Manages office budget and expenses
• Creates and maintains procedures for managing office files and records
• Develops, maintains, and enforces all company policies and procedures
• Oversees all HR functions, including employee benefits
• Helps manage the office calendar and makes travel arrangements when needed
• Manages office or department supplies within budget
• Provides timely and accurate reports as required
• Provides administrative assistance as needed
• Attends all staff meetings, trainings, and educational classes as required
• Follows all company policies, procedures, and business ethics codes
• Performs other duties as assigned

QUALIFICATIONS

• College degree in Business or a related field
• Previous experience preferred
• Experience in supervising and managing staff
• Working knowledge of the industry
• Able to develop and manage a budget
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Neat, clean, and professional appearance
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organizational and problem-solving skills
• Highly professional and dependable
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and the internet
• Experienced with business applications, including payroll, scheduling, and accounting software

Job Description

The Customer Service Representative provides critical telephone and in-person assistance to our valued clients. He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet. In addition, the Customer Service Representative helps with administrative duties, gathers information for follow up for the Sales team, and helps process orders.

The ideal candidate has a pleasant and courteous personality, is fluent in English, can provide excellent customer service even during times of stress, and has strong phone and computer skills. Previous customer service or other related experience is highly preferred.

RESPONSIBILITIES

• Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
• Coordinates questions and issues with the appropriate department personnel
• Maintains records of customer interactions and transactions
• Handles customer complaints or escalates when necessary
• Meets or exceeds all service and sales targets
• Provides administrative assistance as needed
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required; some post high school education or training preferred
• Previous customer service or related experience preferred
• Pleasant/friendly demeanor and an outgoing personality
• Highly professional and dependable
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organizational and problem-solving skills
• Outstanding phone skills
• Strong computer and internet skills, including Microsoft Office suite
• Experience with CRM or other customer service software a plus

Job Description

We are currently looking for a dependable and friendly person to join our team as a Cashier. The Cashier operates the register system in the checkout area, greeting each customer and completing their checkout in an efficient and friendly manner. He or she ensures customer satisfaction and repeat business. Other duties may be assigned based on available time, business volume, and other criteria as determined by your supervisor.

The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. He or she must have a pleasant and courteous personality and an excellent customer service focus. Candidates must be able to work a flexible schedule that includes days, nights, weekends, and holidays.

RESPONSIBILITIES

• Greets customers and efficiently checks-out and bags purchased items
• Operates the complete register system
• Accepts responsibility and accountability for his or her money drawer
• Understands and communicates all store policies and promotions to customers
• Addresses customer concerns and issues or escalates them as needed
• Maintains work area in a neat and organized manner
• Follows all company policies, procedures, and business ethics codes
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED preferred
• Retail and/or customer service experience
• Point-of-sale (cash register) and credit or debit card processing skills
• Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
• Neat, clean, and professional appearance
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Basic computer and internet skills

Job Description

The Bookkeeper performs all financial and accounting functions for the company, including accounts payable, accounts receivable, payroll, general ledger, and financial reports. He or she verifies, allocates, and posts transactions into proper journals and ensures transaction back-up documents are properly maintained. The Bookkeeper has strong skills in problem solving, documentation, research, and data analysis. In addition, he or she maintains an adequate system of accounting records and develops periodic financial reports that comply with generally accepted accounting principles.

The ideal candidate has a degree in Accounting or Business Administration and at least three years of experience in a position of similar responsibility. He or she must be detail-oriented and good with numbers and proficient with accounting software and Microsoft Office applications (Word, Excel, and Outlook).

RESPONSIBILITIES

• Oversees vendor management and outsourcing
• Maintains an orderly accounting system
• Maintains accounts payable/receivable
• Processes payroll and tax liabilities
• Helps with employee benefits
• Completes periodic bank reconciliations
• Issues timely and complete financial statements
• Ensures compliance with all applicable federal and state laws and all company policies
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned

QUALIFICATIONS

• College degree in Accounting or Business Administration
• Three to five years of progressive and relevant experience
• Strong computer and internet skills, including Microsoft Office suite
• Experienced with business applications and accounting software
• Excellent communication and interpersonal skills
• Highly professional and dependable
• Strong problem solving and analytical skills
• Strong attention to detail and interest in accuracy
• Able to deal with confidential information appropriately

Job Description

The Marketing Coordinator develops and executes comprehensive marketing campaigns that build and sustain strong sales revenue. He or she promotes growth in product sales, services, and referrals through creative and highly effective marketing campaigns, including print and email newsletters, direct mail, and sample offers. In addition, the Marketing Coordinator actively manages the marketing budget and helps with audits and reporting.

The ideal candidate has a Bachelor's degree in Marketing or a related field and two years of experience managing marketing projects. He or she must have strong computer and internet skills, good public speaking and presentation skills, strong organizational and time management skills, and excellent interpersonal and relationship-building skills. Experience with online marketing campaigns, social media platforms, website design, and with graphic design/photo editing software packages a plus.

RESPONSIBILITIES

• Develops, designs, and creates new marketing campaigns and new sales programs
• Maintains a schedule of campaigns and appropriate themes
• Researches, writes, and distributes press releases
• Manages inventory of marketing materials and adheres to set budgets
• Works with outside vendors for production of marketing and sales materials
• Coordinates attendance at conferences and trade shows
• Conducts research and analyzes results as needed
• Attends all staff meetings, trainings, and educational classes as required
• Follows all company policies, procedures, and business ethics codes
• Performs other duties as assigned

QUALIFICATIONS

• Bachelor’s degree in Marketing or a related field preferred; an equivalent combination of education and experience may be considered
• Two years of experience managing marketing projects
• Pleasant/friendly demeanor and an outgoing personality
• Excellent public speaking, communication, and presentation skills
• Superior relationship building, networking, and customer service skills
• Strong mastery of spelling, grammar, punctuation, and proofreading rules
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Strong computer and internet skills, including Microsoft Office suite
• Graphic design experience strongly preferred
• Strong social media skills, including Facebook, Twitter, LinkedIn, YouTube, etc. a plus

Job Description

The Inside Sales Representative provides exceptional service to our customers by answering inquiries about our products and services in person, on the phone, and via the internet. In addition, he or she promotes the company's full array of products and services and will develop, implement, and continuously engage in sound strategies to meet stated business goals in terms of customer satisfaction and sales targets.

The ideal candidate has a high school diploma or GED and at least one year of customer service or inside sales experience. He or she must have a pleasant and courteous personality, strong phone and computer skills, and excellent communication and interpersonal skills.

RESPONSIBILITIES

• Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
• Initiates trusting business sales relationships and cultivates referrals
• Maintains records of customer interactions and transactions
• Handles customer complaints or escalates when necessary
• Meets or exceeds all service and sales targets
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required; some post high school education or training preferred
• One year of relevant experience
• Point-of-sale (cash register) and credit or debit card processing skills
• Outstanding phone skills
• Upbeat personality with a warm and friendly demeanor
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organizational and problem-solving skills
• Highly professional and dependable
• Strong computer and internet skills, including Microsoft Office suite

Benefits

Bereavement Leave

Benefits

Sick Time

Benefits

Paid Vacation

Benefits

Paid Time Off (PTO)

Benefits

Paid Jury Duty

Benefits

Paid Holidays

Benefits

Holidays

Benefits

Free Parking

Benefits

Formal On-the-Job Training Program

Benefits

Opportunity to Advance

Benefits

Flexible Work Hours

Benefits

Flexible Schedule

Benefits

Family Friendly Leave Flexibility

Benefits

Family and Medical Leave

Benefits

Employee Discounts

Benefits

Direct Deposit

Benefits

Competitive Pay

Benefits

Formal Ongoing Training Program

Benefits

Casual and creative work environment