Customer service associate
Job Posting for Customer service associate at The UPS Store Kingston #4541
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, The UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Able to lift 40 pounds
- Clear penmanship
Last updated : 2024-05-17
Sign up to receive alerts about other jobs that are on the Customer service associate career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Customer service associate.
Click the checkbox next to the jobs that you are interested in.
-
Customer Complaint Resolution Skill
-
Income Estimation: $27,812 - $35,319
-
Income Estimation: $27,862 - $35,954
-
-
Customer Service Skill
-
Income Estimation: $27,062 - $33,817
-
Income Estimation: $27,090 - $37,666
-
Not the job you're looking for? Here are some other Customer service associate jobs in the Kingston, NY area that may be a better fit.
We don't have any other Customer service associate jobs in the Kingston, NY area right now.
Adams Fairacre Farms, Newburgh, NY
Hannaford Supermarkets, Kingston, NY