What are the responsibilities and job description for the Servers Hiring Event position at The Villages® - McGrady's Pub?
Within the spirit of "Making People's Dreams Come True”, responsibilities of this position include serving meals and beverages to patrons in the dining establishment as well as maintaining a clean and sanitary environment for the guests while delivering Raving Fans customer service to both internal and external customers.
Responsibilities:
- Present menu, answer questions, and make suggestions regarding food and service.
- Service assigned tables, take food order and relay to kitchen and bar, bus tables, run food, complete side work, and providing table/station maintenance.
- Demonstrate knowledge of table/station numbers.
- Set up and breaking down of side stations.
- Cleaning and sweeping floors.
- Working in a fast-paced environment.
- Display a friendly attitude toward guests.
- Demonstrate exceptional product knowledge.
- Upsell specialty drinks and featuring food items.
- Take correct food and drink orders and inputting through POS system.
- Answer all guest questions accurately.
- Check ID’s properly.
- Demonstrate food safety & responsible alcohol service.
- Serve courses from kitchen and service bars.
- Observe diners to respond to any additional requests.
- Total bill, accept payment, process credit card and/or make change.
- Perform food & beverage services as determined by establishment's size and practices.
- Clear and reset tables at conclusion of each course.
- Bring all dirty wares to kitchen/dish area for cleaning.
- Mop up accidental spills or sweep up an area needed for immediate seating.
- Working in a fast-paced environment.
- Resolve customer complaints promptly and according to company guidelines.
- Master service skills such as guest service focus, food assembly knowledge, stay’s organized, follows service standards.
- Deliver at a high performance, holding themselves accountable through effective coaching and strong follow-through skills.
- Understand and execute an action plan to achieve goals.
SIDE WORK: This is not intended to be an exclusive list. Other duties may be assigned.
- Return all dishes to the kitchen/dish area for cleaning.
- Empty and clean coffee pots, coffee makers, and tea machines.
- Clean and empty dump sink and spray with cleaning/sanitizing solution.
- Stock beverage station with tea bags, beverage and dinner napkins, coffee spoons, coffee cups, glasses, to go boxes, straws and coasters.
- Clean and organize all shelves and wipe underneath equipment on shelves.
- Cover lemons and creamers and place in kitchen refrigerator.
- Empty all trash in the work area.
- Clean lids and tops of condiment bottles around the lids.
- Clean soda machine, pull all nozzles and soak overnight in soda water, clean pull out tray and grate.
- Empty bucket in grate by garbage dumpsters.
- Clean shelf and underneath all equipment.
- Remove debris from strainer and sink and clean and spray using a cleaning/sanitizing solution.
- Sweep the floor and mop with clean water and cleaning/sanitizing solution.
- Cut lemons and/or other garnishes.
- Push chairs in at all tables, including patios.
- Fill all condiment containers (salt, pepper, sugar, etc.)
- Clean and replace all ashtrays.
- Clean all service trays.
- Roll silverware in napkins.
Education/Experience Requirements:
- High School Diploma or General Education Degree (GED).
- Minimum of two (2) years of experience in high volume environment.
- Must obtain Food Handler’s Certification.
- Must obtain a Responsible Alcohol Service Certification.
- Must be 18 years of age.
How to attend
Parking lot available on-site
What to prepare
- Resume
- Completed Application of Employment
Preferred dress code
Business casual (dress pants/skirt, button down/blouse, optional tie)
About The Villages® - McGrady's Pub
At The Villages, we believe a career is more than just a way to earn a living. We encourage you to explore your passions, build meaningful relationships, achieve your goals and plan for your future, while not only enriching the lives of others, but your own life as well.
We are the fastest growing community in the U.S. with 150K community residents, plus surrounding cities.
A family-owned company with family values, we offer opportunities that have growth & advancement.
Our brand new Scottish restaurant, McGrady's Pub is hiring!
Positions Pay up to $16 an hour, $500 signing bonuses, full benefits (401K, health, vision, dental), PTO & Tier 1 eligibility at The Villages® Charter School*, Meal discounts, high customer volume & patron retention, flexible schedule, close proximity to Clermont/Orlando, Belleview/Ocala, Mount Dora and Inverness.
Join our family and fulfill your dreams while making others’ dreams come true.
- Hiring contingent on background checks. Sign on bonuses only eligible for new employees.
Perks and benefits
- Snacks and refreshments
- Gift bags and prizes
What is a hiring event?
Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!