What are the responsibilities and job description for the Henry's Server position at The Waterfront Beach Resort?
Primary Responsibilities:
Service of beverage and/or food in a friendly, courteous and timely manner, resulting in guest satisfaction. Candidate must have 3-5 years of experience in find dining and well versed in wines.
ESSENTIAL JOB DUTIES
Avg. % of Time |
Function |
- Checks and maintains proper set-up and cleanliness of service station before, during and after shift.
- Greets guests in a friendly and courteous manner and explains all specials, promotions and snacks.
- Takes orders, reciting selection of all call and premium brands as requested; requires memorization of all available drinks.
- Inputs orders into point of sale system to inform bartender an order was made in a timely order.
- Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.
- Present the guest with the check promptly, thanking them and inviting them to return.
Regular attendance in conformance with the standards, which may be established by The Waterfront Beach Resort from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, associates will be required to work varying schedules to reflect the business needs of the resort – to include weekends and holidays.
ADDITIONAL JOB DUTIES
In addition to performance of the essential job duties, this position may be required to perform a combination of the following additional job duties, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the hotel.
- Attend mandatory meetings.
- Keep work area clean and organized.
- Complete other duties as assigned by supervisor such as assisting security with disorderly guests.
- Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.
Assimilate into The Waterfront Beach Resort culture through understanding, supporting and participating in all event programs. Demonstrate working knowledge of the service standards.