Security Agent

Starting at $16.85 - $23.00 per hour. 

The Security Agent is responsible for the safety and security of all our guests, employees and visitors of the hotel and spa. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures are enforced. The Security Officer also performs hotel security functions, to include accident investigation, maintaining lost and found, and all matters regarding safety and security. 

The Westgate Hotel is a luxury hotel providing world-class elegance in hospitability. Devoted to tradition of excellence, providing memorable experience and genuine service. While carting for our employees and guest, to the serving the communities where we live. Join us in this beautiful, rewarding environment in the heart of downtown San Diego. 

Classification: Non-Exempt

Operational Reports to:  Safety and Security Director

Responsibilities:

​Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Conduct interior and exterior patrols throughout Hotel, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards
• Respond to all guest and associate calls while on patrol, making emergencies a top priority. Proactively assist Guests while looking for WOW opportunities.
• Prepare incident and accident reports.
• Ensure all record logs such as key logs, lost and found up to date.
• Ensure all Officers daily shift logs and shift pass-down logs are complete.
• View CCTV monitors and keep constant surveillance of grounds through the camera system.
• Conduct security office duties in a timely manner.
• Report/resolve safety hazards throughout the Hotel on a daily basis.
• Respond to, communicate, follow up, and provide updates on all incidents as they occur.
• Have full knowledge of the Hotel's activities/events each shift and provide a professional security presence while focusing on customer service.
• Receive and communicate all information pertaining to your shift from the daily briefings.

Qualifications:

• High school graduate-some college preferred.
• Retired Military or Law Enforcement.
• Must have current guard card.
• CPR and First Aid certifications preferred
• Must possess a valid California Driver's License and a clean driving record.
• Must have a clean criminal record. Background checks to be performed. 

Work Environment:​ This job operates in a professional environment. We serve "Employees First and Guests Always."

Physical Demands:​

• Regularly works in both Indoor and outdoor environments.

• Physical activities include walking, talking, standing, stooping, hearing, seeing, talking, bending, reaching, fingering, feeling, touching, writing, and remain stationary at times throughout work periods.

Here’s what we offer:

• $200.00 Referral Bonus after being hired for each referral that is hired after 90 days of employment
• Flexible scheduling Full- time
• Benefits for full-time employees (30 hrs. a week) after 60 days of employment (Medical, Dental, Vision & Life)
• Hotel Stay Discounts
• Employee Meals
• AquaVie Fitness & Spa - Membership Discounts
• Training and career growth opportunities

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.