State Office Manager

WHO ARE WE?

The Wound Pros is a nationwide Wound Care Medical Group with over 2000 five-star Google and Facebook reviews whose mission is to heal wounds, save lives, and reduce costs for our partnering agencies. Our full-service wound care strategy has added enormous value to patients who are homebound or reside in long-term facilities across the country by providing an array of essential tools including Digital Wound Management, Telemedicine, Advanced EHR systems, Mobile Vascular Assessment, Digital Supply tracking, Advanced Wound Care Dressings as well as a participating Medicare Part B provider. We are a purpose-centered organization, focused on providing peace of mind to every patient we come in contact with that has a chronic non-healing wound. We are devoted to preserving our culture through excellence in adhering to our core values "LINK".

• We Listen, We are committed to always taking the time to listen to our clients and team members
• We Innovate, Our culture is to be in a continuous state of innovation and implementation of new ideas as our business grows, and our landscape changes
• We Never Give Up, We are dedicated to overcoming any obstacle or moment of adversity that comes our way
• We “Kultivate” and Grow People, We are enthusiastic about supporting our team members’ growth both personally and professionally

We pride ourselves in supporting a culture of autonomy, allowing our team members to implement new ideas without fear of failure. Implementing raffles, games, and other enjoyable group activities with our team is important to maintaining a positive culture, while working tenaciously to accomplish our goals.

SUPERHERO JOB SUMMARY

The Wound Pros is loooking for a superstar State Office Manager who will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. This State Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation. The successful office manager is an energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative duties and executive support-related tasks and able to work independently with little or no supervision. Well organized, flexible, and enjoys the administrative challenges of supporting an office of diverse people. You should be able to liaison with Medicare and Clinicians and give accurate information. A customer-oriented approach is essential.

WHAT YOU HAVE ALREADY ACHIEVED

• 2 years healthcare industry experience or related industry
• Knowledge of accounting, data, and administrative management practices and procedures
• Knowledge of clerical practices and procedures
• Experience working with healthcare related technologies, data, and software(s)
• Excellent presentation skills In-Person & on Zoom Meetings
• Prior experience in cross-functional roles and team collaboration
• Experience in mobile technologies (Slack, email, AirCall, Push Notifications)
• Strong analytical, problem-solving skills, organizational and planning skills
  
• Technical aptitude with ability to adapt, learn quickly, and teach others
• Proficient use of MS Office Suite (particularly Excel and PowerPoint), Zendesk (CRM),
• Google Sheets, Google Docs, Google Drive etc.

WHAT YOU WILL ACHIEVE AT THE WOUND PROS

• Become an expert in your role and other service areas.
• Crush quarterly goals through consistency in providing tremendous results.
• Substantial personal and leadership growth through our mentorship, training, and education program.

ATTRIBUTES NEEDED FOR THE ROLE

• Proven office management, administrative, or assistant experience
• Previous experience as a Medical Receptionist or Front Desk Administrator
• Knowledge of office management responsibilities, systems, and procedures
• Excellent time management skills and ability to multitask and prioritize work
  
• Excellent written and verbal communication skills

WHAT ARE YOUR ASSIGNMENTS

• Manage the Front Desk and Lobby Area.
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored
• Process incoming calls to the corporate telephone network.
• Assist Lab Technicians with administrative processing and documentation of wound samples received in the office.
• Interact with and respond to Medicare and Clinical personnel visiting the office
• Support the Executive Team when assigned/requested or as the need arises.
• Maintain operations by following policies and procedures, reporting needed changes.
• Contribute to team efforts by accomplishing related results as needed.

COMPENSATION

• Total compensation potential of up to $55,000.00, plus tremendous opportunity for professional growth and advancement

WORK LOCATION

• Work Schedule- Monday- Friday between the hours of 9:00 am - 5:00 pm.

BENEFITS

• PTO days awarded after 6 months of employment.
• Sick Days awarded upon hire
• Full Coverage: Medical, Dental, and Vision insurances
• Insurance premiums for employee 100% covered by The Wound Pros
• Bereavement Days awarded upon hire
• 401K plan available
• Flexible work schedule, majority working hours are from home
• Generous holiday schedule

CALL TO ACTION

We are looking for superstar A-Player to join our growing team! Are you driven to be the best

you can be on a daily basis? Are you dedicated to excellence and diligence in your work? Are you purpose and value driven? If so, we may be the perfect match for you! If you feel that you

have the experience, skillset, and work ethic to excel in this role, we would love to hear from you

as soon as possible!

Please note: Only shortlisted applicants will be contacted for Interviews.