Food Service Specialist

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Food Service Specialist coordinates the work required for the department including ordering food and supplies, and receiving and properly storing items needed for food production. Assists in maintaining work assignments and schedules, ensures department cleaning is completed as scheduled, and provides daily work direction to the team. Assists with onboarding new team members and follows up with assigned education requirements. Maintains daily and monthly data files, and assists with department reporting requirements. Assists with other tasks for general department operations as needed. At some locations, assists or directs the catering service. At skilled nursing facilities, completes preferences interviews, inputs data and documentation into software, and works in collaboration with the dietician.

Job Description:

KEY ACCOUNTABILITIES:

1. Collaborates with multiple disciplines to effectively and efficiently provide the appropriate meal service needs for the patient or customer.

2. Delegates team member duties, as appropriate, in relation to work flow needs, and serves as a resource for team members, especially in the absence of a department leader.

3. Reviews the menu, assesses inventory levels, and orders food and supplies needed for the department.

4. Uses computer entry for order management and inventory control.

5. Organizes the storerooms, freezers, and coolers for optimal work flow and storage space. Maintains food storage guidelines/product rotation, and helps determine how to use stored food and avoid food waste.

6. Coordinates the food receiving process to ensure accuracy and quality of order.

7. Applies critical thinking to assess, plan, and implement day-to-day operations, and communicates updates to the team members, especially regarding food supply issues.

8. Prepares the department schedule or makes daily adjustments as necessary to ensure work is completed. Ensures that training and education and other work requirements are completed by all team members.

9. For facilities with catering service, reviews upcoming catering orders and coordinates workflow for preparation and delivery of the orders. Coordinates resources to cover any production and delivery conflicts. Accurately enters appropriate charges into the catering software, and processes the invoice or chargeback in the specified time requirements.

10. Monitors established food handling procedures, monitors temperature of food and equipment, etc., to ensure food safety and infection control practices are met. May update quality metrics.

11. Ensures cleaning assignments are completed as assigned, and coordinates special cleaning needs.

12. Uses necessary equipment in a safe and appropriate manner.

13. Cleans, sanitizes, and maintains an organized work area.

14. Performs other duties as assigned.

QUALIFICATIONS:

• High school diploma or GED preferred
• Three years of experience in food production or an equivalent combination of education and experience
• Manager Serve Safe food safety certification within three months of hire
• Wisconsin Food Service Manager certification at skilled nursing facilities.

PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of forty (40) pounds without assistance • Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties.

WORK ENVIRONMENT: • Normally works in climate controlled environment, although will be exposed to heat and humidity of cooking equipment, and cold from walk in coolers and freezers • Frequent standing with movement throughout work area • Frequent exposure to sharp objects and instruments • May drive catering van to deliver catering service, as needed • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock • Occasional high noise level in work environment • Possible exposure to hazardous materials • Interaction with department members and various catering customers.

Position requires compliance with department specific competencies.

I understand that this is a summary of job responsibilities and does not create contractual terms and conditions and is subject to change in order to meet organizational needs. My employment with ThedaCare is “at-will”.

I have read and understand the job description for my position. I agree to comply with the corporate policy and all laws, rules, regulations and standards of conduct relating to my position. As team member, I understand my duty to report any suspected violation of law or the standards of conduct to my immediate supervisor or the Corporate Compliance Officer.

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

ThedaCare Regional Medical Center - Appleton - Appleton,Wisconsin

Overtime Exempt:

No