Paralegal

Position Title: Paralegal

Number of Positions: 2

Location: Albany NY 12257

Anticipated Dates of Service: 7/3/2023-7/1/2025 (6 months to start, potential for up to 2 years)

Hours: M-F 9-5

Job Description:

Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49. Request necessary information from appropriate party and respond to questions about the process. Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy. Request necessary information from appropriate party and communicate findings when the investigation is complete. Client will train the paralegal on the internal process and applicable Laws.

Duties:

• Screen requests for Appeals in accordance with the Federal No Surprise Act.

• Screen requests for External Appeal in accordance with Insurance Law, Regulation and the established protocols.

• Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities.

• Keep electronic case files updated, complete and organized.

• Research, process and resolve consumer and provider complaints.

Skills/Qualifications:

• Excellent writing and communication abilities are preferred.

• Should be a self-starter, outgoing and team-oriented.

• Strong attention to detail and organizational skills are a must.

• Ability to understand legal mandates

• Ability to work effectively and professionally with higher level management staff is essential.

• Computer proficiency in Microsoft Office Suite, including Outlook, Word, Excel, etc. is a mandatory component of the assignment.

• Reliability, and time and attendance is critical.

• Must have knowledge of basic legal processes; legal terminology and legal forms; legal research techniques; ability to read, understand and interpret laws, legal documents and other written material.

• Paralegals must possess paralegal certification. Legal assistants must possess a minimum of an associate degree in legal assistance OR an associate degree and a certificate of completion of a Legal Assistant Certificate Program from an accredited college.

Additional Information:

-Background check and fingerprinting will be required.

-Interviews will be conducted via Microsoft Teams.

-Office does not provide parking, but the office is accessible by bus and metered parking is available around the building.

-Department currently has a 50% telecommuting policy, which may be offered once training has been provided.

Job Type: Contract

Salary: $25.00 - $30.00 per hour

Schedule:

• 8 hour shift

Experience:

• Microsoft Office: 2 years (Required)

Work Location: On the road

Salary : $25 - $30