Sales Order Management Specialist

HIRING IMMEDIATELY $$ $1,500. SIGN ON BONUS $$

DUTIES AND RESPONSIBILITES:

• First point of contact with foodservice / retail accounts, providing strong customer service
• Work closely with Sales managers on all customer accounts to help build sales as a team
• Responsible for account margin management through accurate pricing and tracking
• Manage the input of foodservice / retail orders with the Orders team ensuring 100% accuracy of products, quantity, pricing, deliveries, etc.
• Attend market condition meetings and sales meetings to build market knowledge
• Assist with customer visits and attend customer meetings as necessary
• Manage CRM software and utilize for customer relationship management
• Work with a daily customer call list / checking historic data to ensure market share
• Manage Broadline Distributors with day-to-day coverage. Communicate with buyers on a weekly basis
• Work closely with Transportation team to ensure their awareness of delivery needs and delivery date changes
• Manage customer credits and billing deductions along with sales managers
• Assist with creating SHR’s for all orders being processed at the Swedesboro facility
• Communicate any packaging concerns, shortages, overages, QC issues, etc. to sales members and customers
• Work closely with Customer Service team to assist with order fulfillment, troubleshooting, reallocations, etc.
• Forward final order confirmations once order is entered and/or shipped along with all back-up PO documentation to billing department daily
• Perform other duties as assigned within scope and abilities as assigned by management

QUALIFICATIONS:

· High School Diploma or equivalent; college degree preferred

· Ability to clearly speak, read, and write in English

· Excellent computer skills

· Proficient user of Microsoft Word, Excel, & Outlook

· Experience with documenting editing

· Quick learner who takes constructive criticism well

· Excels as a team player

· Ability to respond to a large influx of emails daily

· Ability to multitask and meet deadlines

· Ability to maintain regular and predictable attendance

· Ability to read and understand Standard Operating Procedures (SOPs)

· Understand and abide by all safety regulations as well as policies and procedure set forth by Thomas Foods International, USA

TFI USA proudly partners monthly with Logan Township to help provide protein products to our local communities.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Franklin, WI: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location