Sales and Operations Manager

Overview

COMPENSATION: $95,000-125,000 annually

About Thompson & Thompson Service Group: 

Thompson & Thompson Service Group is the market leader in Plumbing, Electrical and HVAC for the greater Savannah area. We are seeking a self-motivated individual to join our growing and dedicated team as a Sales and Operations Manager for our Plumbing Department!

Step into a pivotal leadership role with our dynamic team as a Sales and Operations Manager for Thompson & Thompson Service Group’s Plumbing Department. This role does NOT require plumbing experience but necessitates a strong background in profit and loss (P&L) management, sales, and achieving budget goals. The Plumbing Manager will play a pivotal role in driving sales growth, optimizing operations, and ensuring profitability within our plumbing division. If you're a proactive problem solver with a proven track record in service management, we want to hear from you. Join us and elevate your career while steering our plumbing services to new heights!

What do we offer you? 

• Opportunities for career advancement and professional development
• Weekly pay
• Health, Dental and Vision Insurance
• Company Paid Life Insurance 
• 401k a company match
• Paid vacation, company paid holidays and paid birthdays as well as paid parental leave
• Employee referral bonuses
• Continued training and development

What will your job look like?

• Supervise all Plumbing activities
• Develop and execute strategic sales plans to drive revenue growth and expand market presence
• Lead a team of sales professionals, providing mentorship, guidance, and support to achieve sales targets
• Cultivate a dynamic and ethical Sales Culture that is hyper focused on delivering value to customers
• Manage the P&L for the plumbing division, monitoring revenue, expenses, and profitability margins
• Develop and manage departmental budgets, forecasts, and financial reports to track performance against goals
• Analyze labor numbers, material costs, and overhead expenses to identify opportunities for cost reduction and revenue enhancement
• Implement pricing strategies and cost-control measures to maximize profitability while maintaining competitive pricing
• Conduct regular individual and departmental coaching and Performance Reviews
• Oversee department dispatchers and ensure right techs get sent to right calls
• Create technician work schedule
• Review and approve department payroll
• Handle all Customer related Requests, Concerns, etc. 

What do you need?

• Proven experience in profit and loss (P&L) management, sales, and achieving budget goals
• Strong analytical skills with experience in tracking labor numbers, financial analysis, and performance metrics
• Excellent communication and interpersonal skills, with the ability to build rapport effectively
• Demonstrated leadership capabilities, with a track record of motivating teams and driving results
• Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
• Keen ability to work accurately, efficiently, and manage multiple tasks
• Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies
• Must be familiar with using technology systems in an office environment 
• Certifications or training in sales management, operations management, or related fields would be a plus!