What are the responsibilities and job description for the Delivery Manager position at ThompsonGas LLC?
The Delivery Manager is accountable for effective and efficient planning, routing and data clean-up for all deliveries within their area of responsibility. This position works closely with the management team to ensure superior customer service through on-time deliveries while maintaining, and continually improving the operational efficiency of all truck/driver combinations. The Delivery Manager will be proactive in leading continuous improvement in all aspects of truck utilization and delivery timeliness.
Essential Job Duties:
- Strong people management and logistics/routing experience.
- Analytical skills to assess and drive improvement in productivity metrics.
- Outgoing personality with strong interpersonal skills – including strong persuasion & influence skills.
- Ability to analyze customer accounts regarding methods of delivery scheduling and make changes to promote delivery efficiency on a daily basis.
- Work closely with the management team to reduce/eliminate OT and work within the Branch budgeted for personnel and vehicle expense.
- Partner with management team to monitor and streamline processes to reduce delivery costs, while increasing delivery efficiency, quality and all key metrics.
- Manage order prioritization to improve/maximize customer service with a focus on high priority/high quality customers.
- Utilize routing technology to ensure most effective routes are built.
- Review accounts for possible errors which can cause deliveries to be inefficient.
- Participate in ongoing development of distribution tools, practices, and technology.
- Work within CARGAS Energy and Tableau to review all deliveries for potential increases in delivery metrics.
- Must be able to sit at a desk for extended periods of time.
- Other duties as assigned.
Education and Experience:
- High school diploma or equivalent; bachelor’s degree a plus.
- Previous experience in routing and delivery.
- Previous Management/Supervisory experience.
- Experience with CARGAS energy a plus.
- Project Management or Process Improvement experience preferred.
- Strong communication skills (both written & verbal).
- Effective problem-solving skills.
- Demonstrated business/financial acumen.
- Demonstrated leadership qualities, able to motivate and develop people.
- Strong organizational and time management skills.
- Knowledge of logistics management and DOT regulations.
Perks with Us!
- Medical, Vision and Dental Insurance
- Company paid Short Term Disability, Life Insurance and AD&D
- Paid sick time, vacation time and paid holidays off
- Immediate 401(k) contributions with company match
- Wellness Programs with prizes
- Tuition Reimbursement
- And many more!
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
