What are the responsibilities and job description for the Customer Service Representative position at Thorntons?
Thorntons is hiring Guest Service Representatives!
Part Time/Full Time
Pay $18.00 to $19.50, after 90 days $1.50, Third Shift differential $1.00 10p-6a,
Guest Service Representatives will also enjoy the following benefits!
FREE Shift Meals and Dispensed Beverages Health, Dental and Vision Benefits 401(k) with company match Team Member Referral Bonuses Paid time off Team Member Discounts Opportunity for growth OWN Your Career with us!
Guest Service Representative Responsibilities:
Guest Service Representative responsibilities include, but are not limited to, the following;
· Ensure a high level of guest satisfaction
· Ensure speed of service
· Understand and be capable of handling guest concerns
· Maintain store presentation and standards
· Effectively and efficiently execute daily tasks
· Uphold Thorntons Core Values
Requirements: High School Diploma or GED Excellent customer service skills are a must Be flexible and able to multi-task in a fast paced environment Willing to work a flexible schedule including days, evenings, weekends and holidays Willing and able to complete a pre-employment criminal background check
If you are energetic, professional, career-minded, and want to help make THORNTONS people’s favorite place to stop when they are on the go, then we want YOU to apply now!
Delight our Guests Passion for Detail Everyone Counts Restless Dissatisfaction Cheer for Each Other Have fun!
We have had success with candidates that have held positions in industries such as restaurants, fast food service, full service, grocery, retail, hospitality, and beverage. We will consider candidates that have held previous job titles such as shift lead, shift supervisor, QSR, cashiers in retail and convenience stores. Hiring immediately.
Thorntons LLC is an equal opportunity employer, minorities, females, disabled, vets.
Job Types: Full-time, Part-time
Pay: $18.00 - $19.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Referral program
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Highland Park, IL 60035: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
