Program Director

The Program Director is a part of the agency’s management structure and is responsible for the general welfare of the members and staff, as well as the development, operation, administration, and evaluation of a clinical program. The Program Director opportunity to lead clinical and administrative oversight to two teams comprised of mental health professionals providing Community Support Individual services to residents of a 57-unit Permanent Supported Housing program in the Austin neighborhood of Chicago. This person will also provide Crisis Assessment and Referral services to individuals seeking emergency psychiatric care at the Stroger Hospital Emergency Department in Chicago.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensures the delivery of all program and casework services, attempt to accomplish all agency objectives and promulgate agency traditions, practices, and organizational goals.
• Provides leadership and modeling of evidence‐based practices and recovery that ensures program implementation according to the fidelity scales.
• Ensures that the team functions optimally, in conjunction with other parts of the program while meeting the community support and rehabilitation needs of our members. This is to be accomplished in a fashion which is consistent with the agency's mission statement, goals and objectives, formal and informal policies and procedures, as well as with the expectations and regulations of the various funding sources and with good customer service and the highest professional standards.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Functions as a leader of the organization, representing the agency on special projects or in the community.
• Monitors all required paperwork and maintain the quality and validity of individual case records according to CARF, Medicare, Medicaid standards and agency traditions. Assures that all assigned paperwork is completed accurately and in a timely fashion.
• In conjunction with the Vice President, Clinical Operations prepares salary and line‐item budget recommendations for the program. Oversees expenditures for the program in accordance with the agency's accounting practices and within the approved budget. Prepare annual reports as required.
• Assists with special tasks as assigned, including but not limited to: writing proposals, publications, annual reports, representing the agency at meetings, conferences, conducting research, consulting with and training outside visitors and trainees, supervising students, orienting and training new staff.
• Oversees and manage the physical plant(s) utilized as programmatic space.
• Assumes responsibility for all aspects of staff and member safety relative to the operation of the program(s).
• Must work flexible schedule and be available to work on weekends or evenings as required. Be available to the staff and members of the program on an on‐call basis after regular business hours. Provides after hours coverage as needed.

MARGINAL DUTIES & RESPONSIBILITIES

• Perform and participate in crisis intervention when necessary.
• May be required to oversee and maintain the safety of the members, staff, and visitors.
• Must work flexible schedule and be available to work on weekends or evenings as required.
• Be available to the staff and members of the program on an on‐call basis after regular business available to the staff and members of the program hours. Provides after hours coverage as needed.

Requirements

EDUCATION

• A Master’s degree in a related field with three years’ experience is preferred. Extensive experience may be substituted for formal educational requirements with the approval of the SVP, Clinical Operations.

EXPERIENCE

• Five (5) years of experience working with persons diagnosed with mental illness preferred.
• Ability to synthesize and summarize information and make judgments regarding member care.
• Must communicate effectively both verbally and in writing in order to provide information to members and healthcare personnel.
• Demonstrated ability to function independently and solve problems.
• Knowledge of the mental health care system and ability to adapt to constant changes.
• Computer skills required; knowledge of database functions and maintenance necessary.
• Daily access to a personal vehicle is required. Must obtain and maintain $100,000/$300,000/$100,000 liability insurance coverage. Subject to validation every six months.
• May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier’s requirements. Subject to annual Department of Motor Vehicles license verification.

SKILLS/CERTIFICATIONS

• LCSW or LCPC preferred.
• Current and valid driver’s license required.

REQUIREMENTS

• Covid-19 Note: In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from Thresholds, you will be required to share proof of a Covid-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.