Workforce Coordinator

THE ROLE
At Thrive Market, we have fun, we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success and that success has created an exciting NEW employment opportunity in Reno, NV. Come experience all that we offer and Thrive along with us!
The Workforce Coordinator is responsible for the flawless execution of building a trained and productive workforce to achieve our scheduled volume efficiency and member service goals.
We are looking for a seasoned HR professional with operations experience to help build the strategy and subsequent execution of Thrive Market’s labor workforce needs, including successful and consistent onboarding, training, and development of Thrive Market employees.

• Ensure daily shift labor needs are met
• Oversee associate attendance tracking and reporting to leadership
• Coach and counsel associates on assignment generation
• Assess and identify training and developmental needs to enhance operational efficiency
• Develop a comprehensive training and development program inclusive of a training course syllabus, materials, and content for all areas of the fulfillment center
• Conduct group presentations
• Schedule and conduct new hire orientation to ensure all new hires are informed of company policies, procedures, expectations, company culture, benefits, etc.
• Develop an onboarding plan to improve new hires’ onboarding experience
• Oversee the temp to hire conversion process while ensuring that attendance, performance, safety, and quality standards are met
• Partner with Management to assist in the development and rollout of a retention strategy
• Compile and analyze HR data and make recommendations related to hiring and retaining staff.
• Responsible for periodic follow up with new hires to ensure they have the necessary tools, resources, equipment, and training to perform their job effectively
• Partner with fulfillment leadership to develop a complete library of SOPS, quick access cards, and one-point lessons
• Other duties as assigned

QUALIFICATIONS

• BA/BS/AAS required (or related study preferred)
• Experience in a similar warehouse environment or a combination of education-training and experience will be considered
• Bilingual (in Spanish) a plus
• Proven record of strategic partnerships which enhance the employee experience
• Excellent written, verbal, public presentation /communication skills and strong interpersonal skills required
• Experience using Google Documents and Excel at a proficient level
• Able to work effectively with a wide range of personnel
• Strong employee leadership background
• The position will require flexibility and support across various shifts to accommodate training and business needs

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) equity
• 401k plan
• Unlimited vacation
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
• Free Thrive Market membership and discount on private label products
• Casual atmosphere and great people to work with

We're a community of more than 1 million members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
Thrive Market is an EOE/Veterans/Disabled/LGBTQ employerAt Thrive Market, our goal is to be a diverse and inclusive work place that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

© Thrive Market 2022 All rights reserved.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Overtime

COVID-19 considerations:
Thrive Market complies with all CDC guidelines.

Education:

• Associate (Preferred)

Experience:

• Administrative & Business Operations: 3 years (Preferred)
• Customer Support & Client Services Managers: 3 years (Preferred)
• Workforce management: 3 years (Preferred)
• Data analytics: 2 years (Preferred)

Work Location: One location

Salary : $50,000 - $0