THIS IS A TEMPORARY EMPLOYMENT OPPORTUNITY
Position Summary:
The role of the Quality Assurance Associate is to listen to recorded phone conversations, grade them with a scorecard and help to create a development plan based on the performance of the call. The role reports to the Contact Center Supervisor. This is a remote, part-time role.
Job Requirements and Responsibilities:
Skills and Competencies:
Preferred Experience:
Required Education and Experience:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer
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